Marybeth Silipo

Co-Founder

Orlando, FL, USA10 yrs 7 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Decade of customer service and IT expertise.
  • Passionate about innovative customer service solutions.
  • Proficient in leveraging technology for customer satisfaction.
Stackforce AI infers this person is a Customer Service and IT Solutions Specialist with a focus on professional services.

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Skills

Core Skills

Professional ServicesCustomer Support

Other Skills

Chartered IT ProfessionalService-Level Agreements (SLA)TrainingCustomer SatisfactionDe-escalationNPI ManagementTechnical SupportCustomer Relationship Management (CRM)Information TechnologyTicketing SystemsLogistics ManagementAudio Visual SupportCustomer ServiceConfidentialityFlorida Notary

About

Welcome to my LinkedIn profile! I'm Marybeth, with a decade of customer service and IT expertise. I am passionate about delivering exceptional customer experiences and staying updated with the latest technology advancements. My communication allows me to effectively engage with customers, resolve issues, and build lasting relationships. With my IT background, I leverage technology to streamline processes and enhance overall customer satisfaction. Embracing new technologies is not a trend but a mindset that drives my professional development. Let's connect and drive growth through innovative customer service and IT solutions.

Experience

10 yrs 7 mos
Total Experience
2 yrs 7 mos
Average Tenure
2 yrs 8 mos
Current Experience

Servicenow

2 roles

Customer Support Representative

Mar 2024Present · 2 yrs 1 mo

CSR via Magnit

Aug 2023Mar 2024 · 7 mos

New perspective notary llc

Company Owner

Sep 2022Present · 3 yrs 7 mos · Orlando, Florida, United States

  • Founder of New Perspective Notary LLC
  • Providing Notary and Loan Signing Services
Professional ServicesChartered IT Professional

Career break

Full-time parenting

Oct 2021Sep 2022 · 11 mos

Florida department of transportation

IT Customer Service Representative/Coordinator

May 2016Oct 2021 · 5 yrs 5 mos · Ocoee, FL

Service-Level Agreements (SLA)TrainingCustomer Support

Brighthouse

Customer Service Specialist

Oct 2014May 2016 · 1 yr 7 mos · Orlando, Florida, United States

Service-Level Agreements (SLA)Customer SatisfactionCustomer Support

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