Thomas Saueressig

CEO

Walldorf, Baden-Württemberg, Germany21 yrs 5 mos experience
Highly StableAI Enabled

Key Highlights

  • Led global customer services at SAP.
  • Driving cloud transformation and AI adoption.
  • Board member at Nokia, enhancing technology leadership.
Stackforce AI infers this person is a SaaS executive with extensive experience in customer services and product engineering.

Contact

Skills

Core Skills

Customer ServicesCloud ComputingProduct ManagementProduct StrategyProduct EngineeringDigital TransformationIt ServicesEnd-user Experience

Other Skills

AICustomer SupportProfessional ServicesCloud OperationsProduct DevelopmentInnovationCloud OfferingsCloud InfrastructureERPBusiness ProcessesTechnology InnovationEnterprise ArchitectureIT InnovationsIT StrategyIntegration

About

As an executive board member of SAP, I am responsible for customer services and delivery as well as long-term customer value in the cloud. My responsibility includes all business areas in customer services, comprising professional services, premium engagements, customer innovation services, and customer support. In addition, I’m leading cloud infrastructure, cloud operations, cloud lifecycle management, and private cloud delivery for SAP’s global customer base. I believe software is a people business. It’s about connecting people and enabling them to harness the power of technology to create sustainable innovation. In Customer Services & Delivery we help customers drive their business transformation, while maximizing the benefits of the cloud and AI. On a personal level, I'm a family man who enjoys skiing, exploring different cultures, and always seeking out new experiences. I'm also a coffee enthusiast who enjoys the simple pleasure of making a great cup of coffee. ​ Since April 2022, I’ve had the honor of serving on the Board of Directors of Nokia – a company that is as committed to innovation and technology leadership as I am. It’s an absolute privilege for me to be part of the Nokia mission to create technology that helps the world act together. That’s an aspiration that perfectly aligns to my core values. ​ I think that collaborating with people from different background, cultures and experiences not only expands our horizons but also challenges us to think outside of our own perspectives. By working together, we can create solutions that have a positive impact on the world. ​We must set ambitious goals, roll up our sleeves, and work hard to achieve them. But it’s not just about achieving success for ourselves. Giving back to the community is also important for me. In the end, it all comes down to the power of people. By connecting, collaborating and constantly striving to improve, we can harness the full potential of technology to deliver sustainable innovation that benefits us all.

Experience

Universität mannheim

Member of the University Council

Aug 2024Present · 1 yr 7 mos

Sap

10 roles

Member of the Executive Board of SAP SE for Customer Services & Delivery

Apr 2024Present · 1 yr 11 mos

  • Leading the Board area Customer Services & Delivery with global responsibility for long-term customer value in the cloud. This includes all business areas in customer services, comprising professional services, premium engagements, customer innovation services, and customer support. In addition, also leading cloud infrastructure, cloud operations, cloud lifecycle management, and private cloud delivery for SAP’s global customer base.
  • The goal of the Customer Services & Delivery organization is to further increase customer satisfaction by ensuring that customers get the best services, tools, and support to accelerate their cloud transformation and adoption of artificial intelligence (AI) through the immense value of the integrated SAP portfolio. SAP helps customers to drive their business transformation effectively while maximizing the benefits of the cloud and AI.
Customer ServicesCloud ComputingAICustomer SupportProfessional ServicesCloud Operations

Member of the Executive Board of SAP SE for SAP Product Engineering

Nov 2019Mar 2024 · 4 yrs 4 mos

  • Leading the Board area SAP Product Engineering with global responsibility for all business software applications. This includes all functional areas from product strategy and management to product development and innovation as well as product delivery and support. Responsible for a portfolio that includes the SAP S/4HANA suite, SAP Digital Supply Chain, SME, SAP HANA Enterprise Cloud, and industry solutions. In addition, SAP Product Engineering is responsible for cloud offerings such as SAP Ariba, SAP Concur, SAP Fieldglass, SAP SuccessFactors, and SAP Customer Experience. Also in charge of all development cross-functions at SAP, comprising the global SAP Labs Network, SAP Enterprise Adoption, Globalization Services, and SAP User Experience, as well as the overall quality of SAP software products ensuring a consistent level of scalability, reliability, performance, security, and data protection across all solutions for SAP’s customers.
Product StrategyProduct ManagementProduct DevelopmentInnovationCloud Offerings

President SAP Product Engineering

Jan 2019Oct 2019 · 9 mos

  • Global Head of SAP Product Engineering with responsibility for all SAP’s digital core products from development to delivery, including product management. This also includes responsibility of SAP’s flagship product S/4HANA, ERP and digital supply chain as well as for industry solutions and SME solutions, design and quality of SAP products across the entire portfolio, product enablement, and the SAP’s Labs Network. Furthermore, responsibility for SAP’s global cloud infrastructure providing a consistent level of scalability, reliability, performance, security, and data protection across all SAP solutions for SAP’s customers.
Product EngineeringProduct ManagementCloud InfrastructureERP

Chief Information Officer

Apr 2016Jan 2019 · 2 yrs 9 mos

  • Chief Information Officer (CIO), Senior Vice President, Global Head of IT Services and a member of the SAP’s Chief Technology Officer’s (CTO) circle. In the role of SAP CIO, representing the entire IT organization internally and externally. Fundamental in driving the digital transformation at SAP to truly become a Digital Enterprise which runs simple. As global CIO of SAP, enabling new business models as well as optimizing business processes by leveraging the latest technologies and innovations while providing a modern workplace.
Digital TransformationIT ServicesBusiness ProcessesTechnology Innovation

Senior Vice President

Promoted

Sep 2014Apr 2016 · 1 yr 7 mos

  • Senior Vice President & Global Head of IT Services
  • Additionally, member of SAP's Senior Leadership Team as well as SAP's CTO Circle.
  • Responsible for the improvement of employees’ IT perception, while putting a clear focus on the end-user, from device to real-time business applications. Hence, responsible for all application projects and end-user facing IT activities globally.
  • Leading a global organization with 1000+ IT employees as well as P&L responsibility for the IT Portfolio.
  • Responsible to drive IT innovations, simplification of processes and enablement of new business models, improving the end-user experience, and optimizing the Enterprise Architecture.
IT ServicesEnd-User ExperienceEnterprise ArchitectureIT Innovations

Vice President

Promoted

Dec 2011Aug 2014 · 2 yrs 8 mos

  • Head of Global IT Central Functions & End-User Experience

Executive Board Assistant

Promoted

Jul 2010Dec 2011 · 1 yr 5 mos

  • Executive Board Assistant to Gerhard Oswald

Top Talent Rotation - SAP EcoHub

Jan 2010Jul 2010 · 6 mos

  • Business Development Manager

Business Process Consultant

Sep 2007Jan 2010 · 2 yrs 4 mos

  • Consultant and Project Manager for SAP CRM Implementation Projects

Student

Sep 2004Sep 2007 · 3 yrs

  • CRM Consulting EMEA Hub (02/2007 - 05/2007); SAP Consulting - Customer Solutions (09/2006 - 11/2006); SAP IT - Service Line Finance in Newtown Square, PA für SAP Americas Inc. (03/2006 - 05/2006); Development - ERP (09/2005 - 11/2005); Strategic Alliance Network (10/2004 - 12/2004)

Bitkom

Member of the Presidium and part of the Executive Board

Jan 2024Present · 2 yrs 2 mos

Metropolregion rhein-neckar

Member of the Board of the Metropolitan Region Rhine-Neckar

Jan 2024Present · 2 yrs 2 mos

Nokia

Member of the Board of Directors

Apr 2022Present · 3 yrs 11 mos

Wirtschaftsrat der cdu e.v.

Vice President of the Economic Council of the CDU e.V.

Nov 2021Present · 4 yrs 4 mos

Munich institute of robotics and machine intelligence (mirmi) at the technical university of munich

Industrial Advisory Council

Jan 2020Present · 6 yrs 2 mos

Duale hochschule baden-württemberg

Member of The Supervisory Board

Jan 2020Jan 2023 · 3 yrs

Education

Mannheim Business School

Master of Business Administration (M.B.A.) — Executive MBA

Jan 2013Jan 2014

Open University London

Bachelor's Degree — Business Information Technology

Jan 2004Jan 2007

Baden-Wuerttemberg Cooperative State University (DHBW)

Diploma — Business Information Technology

Jan 2004Jan 2007

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