Suraj Savalia

Co-Founder

San Francisco, California, United States14 yrs 4 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Led product development for B2B SaaS at Rippling.
Transformed customer support interactions at Stella Connect.
Acquired by Medallia for $100M to enhance engagement.

Stackforce AI infers this person is a SaaS Product Leader with expertise in user engagement and team management.

Contact

Skills

Core Skills

Product ManagementProduct StrategyUser Experience Design

Other Skills

Software as a Service (SaaS)AnalyticsStrategyEntrepreneurshipStart-upsUser ExperienceInteraction DesignE-commerceProduct DesignSocial EntrepreneurshipAgile MethodologiesBusiness StrategyMicrosoft OfficeAdobe Creative SuitePhotoshop

About

I've been leading and building B2B SaaS products for the last 6+ years. Currently leading a core product area at Rippling to free smart people to work on hard problems. At Stella, we humanized hundreds of millions of customer support interactions with 30%+ response rate surveys; drove positivity, recognition, and engagement; reimagined the QA process; centralized team coaching for thousands of teams around the globe. Stella was acquired by Medallia for $100m to supercharge our ability to bring engagement and coaching to millions! I bring a unique blend of business sense, user experience design, and technical skills to help build and grow products and lead teams. Graduate of USC's entrepreneurship program and experiences in UX design, business strategy and product management. Will commit code if needed.

Experience

14 yrs 4 mos

Total Experience

2 yrs 6 mos

Average Tenure

4 yrs 4 mos

Current Experience

Rippling

Product Lead

Jan 2022 – Present · 4 yrs 4 mos · San Francisco Bay Area

Rippling is the first way for businesses to manage all of their HR, IT and Finance —payroll, benefits, computers, apps, corporate cards, and more—in one unified workforce platform.

Product ManagementProduct StrategySoftware as a Service (SaaS)

Medallia

Director of Product Management

Jan 2020 – Jan 2021 · 1 yr · San Francisco Bay Area

Stella connect (acquired by medallia)

2 roles

Head of Product

Promoted

Jan 2017 – Jan 2021 · 4 yrs

Acquired by Medallia to build out a stronger contact center offering.
Key investors: Norwest, Battery Ventures, and Zendesk
Key clients: Warby Parker, Walmart, Seatgeek, Earnin
Building a platform to grow and manage customer service teams. Measuring customer feedback and quality to drive employee engagement, reduce attrition, and improve performance at the employee-level.
Grew the business from $0 ARR through acquisition; Hired and managed a team of 3 product managers and 1 product designer, in addition to leading an engineering team of 20+ and collaborating closely with client services, support, sales, and marketing.