Puskal Mishra

Operations Associate

Kolkata, West Bengal, India4 yrs 6 mos experience

Key Highlights

  • Zonal Level Recognition for outstanding performance
  • Top percentile ranking for business acquisition
  • Implemented best practice workflow in the region
Stackforce AI infers this person is a Banking Professional with expertise in Financial Services and Client Relationship Management.

Contact

Skills

Core Skills

Financial Portfolio ManagementCustomer Service

Other Skills

Portfolio ManagementCustomer SatisfactionMailTeller OperationsRelationship DevelopmentProduct ServiceKYC VerificationCustomer CommunicationCross-SellingCommunicationBanking

About

A dedicated banking professional with over five years of experience in driving financial growth, managing complex portfolios, and delivering exceptional client service. Proven track record of exceeding high-level KPIs and implementing operational efficiencies that enhance branch and zonal performance. ​Key Skills ​Financial Portfolio Management: Expertise in managing diverse asset and liability portfolios. ​Regulatory Compliance: Deep understanding of KYC, AML, and local banking statutes. ​Strategic Relationship Management: Building long-term trust with high-net-worth (HNI) and corporate clients. ​Risk Assessment: Skilled in credit analysis and mitigating operational risks. ​Team Leadership: Mentoring junior staff to achieve collective branch targets. ​Career Highlight: Zonal Recognition ​A defining moment in my career was receiving Zonal Level Recognition for outstanding performance. This achievement was the result of: ​Top-Tier Target Achievement: Consistently ranking in the top percentile across the zone for business acquisition. ​Process Innovation: Implementing a streamlined workflow that was later adopted as a best practice within the region. ​Crisis Resolution: Successfully navigating complex audits or recovery challenges that contributed to the zone’s overall stability.

Experience

4 yrs 6 mos
Total Experience
1 yr 6 mos
Average Tenure
--
Current Experience

Icici bank

Deputy Manager

Feb 2024Jan 2026 · 1 yr 11 mos · Kolkata, West Bengal, India · On-site

Portfolio ManagementCustomer ServiceFinancial Portfolio Management

Kotak mahindra bank

Deputy Manager

Jun 2023Feb 2024 · 8 mos · Kolkata, West Bengal, India

Axis bank

Sales Officer

Aug 2019Jul 2021 · 1 yr 11 mos · Kolkata, West Bengal, India

Education

Mahatma Gandhi Kashi Vidyapeeth

B. Com

Jan 2010Jan 2013

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