Nov 2021 – Aug 2024 · 2 yrs 9 mos · Singapore · Hybrid

• Led the talent management & business partnering portfolios:
• Drove learning & development initiatives focused on managerial and leadership development; consistently high manager quality index since its inception in early 2023 (>4 out of 5 - highest among engagement drivers)
• Built the HR business partnering capability at Aspire and manage the team
• Advised Product and engineering leadership on people & org challenges as the business partner for the technology cluster; contributed to >50% employee engagement score increase
• Established performance management frameworks and practices in the Company to ensure effective ways to assess and retain top talent and trained stakeholders
• Set up Aspire's career progression framework to support our talent mobility strategy; 2023 saw >100% increase in internal mobility
• Enhanced Aspire's variable compensation plans and established related policies and practices
• Oversaw workforce planning in conjunction with talent acquisition counterparts
• Advised business stakeholders on employee relations issues

Jul 2020 – Dec 2020 · 5 mos · Singapore

• Mentor for social enterprises under the umbrella of the Singapore Center for Social Enterprise (raiSE)

Jun 2020 – Aug 2020 · 2 mos · Singapore

• I did a 3-month mentorship gig with Asian Institute of Mentoring as part of their United Against COVID-19 (UNACOV) program that targets to support those who are vulnerable, in particular entrepreneurs, small business owners, unemployed and in-transition PMETs as well as public healthcare workers.
• As part of this engagement, I mentored a young social entrepreneur from Indonesia in a few areas including self-awareness, leadership development, design thinking, human resources, team building and pitching.

Sep 2018 – Jul 2021 · 2 yrs 10 mos · Singapore

• ▪ Drove executive compensation design and implementation,including strategy, bonus plans, PSU/RSU and stock options
• ▪ Created significant value-add on both new business development and client retention through relationship-focused and data-driven consulting; brought in >10 new clients and >$300K new annual revenue, had >70% client retention rate even during a challenging COVID period
• ▪ Cascaded business objectives and strategies into actionable KPIs to measure performance; an expert in setting performance management systems and designing balanced scorecards.
• ▪ Developed organizational development frameworks including employee engagement, learning & development and culture.
• ▪ Facilitated leadership development workshops for public sector managers; REACH and DiSC certified trainer.
• ▪ Conducted job description audits and job evaluations using Carrots’ proprietary framework.
• ▪ Designed career management systems including career pathways, grading and titling structures
• ▪ Conducted client meetings and workshops with Board of Directors, CXOs and Senior Management.

Nov 2017 – Aug 2018 · 9 mos · Madrid Area, Spain

• ▪ Set the vision, mission and key strategic objectives of the startup as co-founder.
• ▪ Led client engagement and investor meetings, presenting to 5 clients and >50 investors till date. Obtained 2 LOIs and EUR 50.000 funding from European Commission (among top 8% European startups to secure grant).
• ▪ Performed finance & accounting functions such as budgeting, forecasting, valuation, expense management.
• ▪ Drove talks / negotiations with diverse parties such as consultants, lawyers, clients, suppliers, investors, accelerators and others. Pitched at 10+ startup conferences, incubators and accelerators; won Venture day finals, IE Business School’s flagship pitch competition featuring more than 60 startups and scaleups.

Jan 2016 – Dec 2016 · 11 mos

• Additional responsibilities and benefits to existing job scope - Governance of compensation systems, managing country stakeholders and exposure to business operations.

Aug 2013 – Dec 2015 · 2 yrs 4 mos

• ▪ Drove end-to-end implementation of performance management and variable compensation plans for sales force – framework design, modelling, pitching to management, implementation and post-execution maintenance. Implemented these schemes across 10 countries impacting ~6,000 sales staff and ~US$100M budget; awarded employee rating ‘1’ for exceptional achievements.
• ▪ Designed complex, revolutionary compensation plans with up to 15 KPIs per plan; thoroughly aligned interests of bank and sales force, reduced gaming and contributed to >50% NPS score increase.
• ▪ Developed financial models; conducted cost-effort analysis, compensation plan calibration, sensitivity analysis, regressions and budgeting. Saved 1200+ man-hours through process automation and template creation.
• ▪ Collaborated regularly with senior management and other business functions (Finance, Risk, Strategy, HR, Compliance) across markets to provide strategic recommendations on incentive plan effectiveness and modifications. Travelled to 9 countries in Asia-Pacific for project implementations, training and presentations.
• ▪ Supervised teams of 3-5 analysts for each compensation related project, trained and mentored interns and new hires; trained 130+ Citibankers on ideation, conceptualization and execution.