Niraj Kumar Thakur

Operations Associate

Kolkata, West Bengal, India3 yrs 10 mos experience
Highly Stable

Key Highlights

  • Proficient in Microsoft Azure and technical support.
  • Strong customer interaction and service skills.
  • Experienced in incident management and troubleshooting.
Stackforce AI infers this person is a Technical Support Specialist in IT Service Management.

Contact

LinkedIn

Skills

Core Skills

Technical SupportIncident ManagementCustomer Service

Other Skills

Password ResetsMicrosoft AzureCustomer InteractionWindows SupportSystem AdministrationVirtual DesktopDesk Top SupportCustomer SatisfactionDocumentationProblem SolvingSoftwareIT Service ManagementNetwork TroubleshootingComputer Hardware TroubleshootingRemote Desktop

Experience

3 yrs 10 mos
Total Experience
3 yrs 10 mos
Average Tenure
3 yrs 10 mos
Current Experience

Msr it ltd.

2 roles

Technical service desk

Jul 2022 – Present · 3 yrs 10 mos · Kolkata, West Bengal, India

Password ResetsMicrosoft AzureTechnical SupportIncident Management

Executive Technical Help Desk

– Present

Customer InteractionPassword ResetsCustomer ServiceTechnical Support

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