Vijeta Bakshi

CEO

Gurgaon, Haryana, India22 yrs 11 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 25 years of experience in Executive Assistance
Expert in managing complex schedules and communications
Proven track record in event management and team support

Stackforce AI infers this person is a Corporate Services expert with extensive experience in executive assistance and operational management.

Contact

Skills

Core Skills

Executive SupportCritical CommunicationsCommunity EngagementTraining And DevelopmentGovernanceTravel CoordinationCalendar ManagementHr CoordinationPerformance ManagementCustomer Service

Other Skills

Problem SolvingProject ManagementTeam CollaborationBusiness DevelopmentHuman ResourcesLeadershipManagementTeam BuildingSalesNew Business DevelopmentOperations ManagementBusiness StrategyTeam ManagementStrategic Planning

About

Competent & diligent professional with over 25 years of experience in Executive Assistance, having worked with CXO level at various reputed organisations. As an Administrative Business Partner, I am a well planned, highly organised and confident individual with an enthusiastic and proactive approach to work. I have an excellent management and interpersonal skills while working in busy business environments. I have an aptitude to communicate with people globally and am extremely flexible in my skill set. I am passionate about my career and take great pride in my work. My key strengths are: - Positive Attitude - Planning & execution - Interpersonal skills - Resource balancing skill - Attention to detail - Ability to lead effective teams - Ability to approach problems strategically, to make easy execution. - Ability to energise and invigorate others, as a team player.

Experience

22 yrs 11 mos

Total Experience

3 yrs 9 mos

Average Tenure

9 yrs

Current Experience

Uber

Senior Executive Assistant Business Partner

Apr 2017 – Present · 9 yrs · India

● Executive support :
Taken up the challenge to boost productivity through multiple time-zones across Globe.
To manage cohesive alignment & information flow to optimize travel and meeting schedules and enable remote decision making.
The role is extremely challenging and rewarding at the same time as it tests the levels of emotional intelligence by pushing barriers with subtle cues, acting with little supervision and anticipating needs while managing the day to day workflow which stretches across all regions.
To skilfully manage multiple conflicting priorities with extraordinary composure and maintaining relations.
● Critical communications :
Manage urgent & important comms across timezones which means often starting the day as early or closing it late to avoid bottlenecks and seamless closures within timelines.
● Events & Summits :
Managing big scale events/summits with cent percent involvement from till execution & closure. This involves intense decision making/execution from selecting the venues, budget allocation, finalising guest lists as well as onboarding the event management agencies
● Contribution to the Uber EA community : As part of the global“tiger team” group, I am part of initialising and commencing various projects like EA website to assimilate global information
pertaining to the EA universe and focusing on training and development. This group is involved in mentorship programmes,EA onboarding and coaching as well.

Problem SolvingExecutive SupportCritical Communications

Amazon

Executive Assistant

Oct 2016 – Apr 2017 · 6 mos · Gurgaon, Haryana, India

Responsibilities:
● Governance
○ Manage complex schedule, recurring cadences, based on business needs
○ Manage meetings & activities like dinners, offsites, All Hands, Happy Hours, Holiday Parties etc
○ Keep track of skips, informal chat sessions, recurrences to manage the team governance effectively
○ Action Item Follow up
● Travel & Expenses
○ Agenda planning for travel - end to end
○ Book Flights, Hotel, necessary visa, etc. keeping in mind the company policy and traveller needs
○ Work on cost effective flights & accommodation
○ Timely submission of expense and reimbursement reports and track reimbursements
○ ͕Approval of Expenses of Direct reports, adherence to T&E budgets
● Other Projects
○ Floor planning and Seat planning for all employees
○ Working with Workplace team to keep momentum in overall upkeep of the facility.

Problem SolvingGovernanceTravel Coordination

Walmart

EA to COO

Aug 2011 – Oct 2016 · 5 yrs 2 mos

Calendar Management
Expense Claim and Reimbursements
HR Coordination & Personnel Data Management
Coordination of AES (Associate Engagement Survey) Grass root sessions
Goal Setting, Mid-Year & Yearly Appraisal Mechanism
Travel Coordination
Work towards understanding NFAs/approvals related to business, getting the same signed from leaders
Working on Fact & Host Software Application:Create store IDs with the help of Host application, compiling the data of IDs created in coordination with store.Pull out P&L reports, arrange it month wise and prepare a binder for the leader
Talent Development
Develop Market Manager's Executive Assistants who are based at store
Extended Support /Team Support :-
Work on projects allotted time to time, e.g. Grand Opening Travel cost reduction, analysis on the needs of Data card by associates, New store opening related projects
Record Management – maintaining records of important documents, agreements, approvals, presentations etc
Organizing dinner, farewells, birthday celebrations etc
Tracking leaves of the team, making sure it is rightly entered in HRMS
To support new action plans implemented by Leaders, HR and Admin
To organize team lunch/dinner
Preparing/Collating Presentations as and when required
Encourage team to participate in CSR activities

Problem SolvingCalendar ManagementHR Coordination

Renaissance international college

EA & Business Coordinator to President

Dec 2007 – Aug 2011 · 3 yrs 8 mos · India

Responsible for taking care of all the responsibilities of Executive Assistant of the President.
Screening and prioritizing issues and task requiring President’s attention and approval and briefing him of important and urgent issues to optimize his daily calendar of activities and schedules;
Provide high-level administrative support by conducting research and handling information requests.
To work closely with the President to ensure that all projects and MOUs are up to date and ensure relevant manage.
To prepare, proof read and edit all outgoing correspondence e.g. letters, marketing materials etc
Responsible for handling all the administration work in the office viz: handling day to day expenses, office requirements, office registration, payments, visa requirements, new property, travel bookings etc.
Responsible for the introductory meeting with any new Synergies.
Maintain a coordinated & consistent filing system. Ensuring their proper safekeeping and quality output.
Liaison with management team at all levels & locations to ensure that all the messages and information is passed promptly and correctly.
Coordinating current business and overseas consultants across India, Bangladesh, Nepal and UK for their day to day queries.
Responsible for the performance of the consultants while keeping a Quality check on them.
Making new Consultants for the college and responsible for signing MOUs with the Consultants and deciding on their percentage commission.
Taking care of the Invoices raised by the Agents.
Doing a research for new avenues/ countries for business development and developing contacts so as to set up new business.

Executive Support

Affordable holidays (a part of uk entity)

Sr Travel Consultant

Jul 2005 – Mar 2006 · 8 mos · India

Promoted to Assistant Manager level based on outstanding performance and contribution made towards training and developing new joiners.
Initiated preparation of Weekly as well as Monthly Performance reports based on Campaign Performance.
Devising performance improvement plan with regular follow up to map improvement.

Performance Management

Ebookers

Travel Consultant

Aug 2001 – Jul 2005 · 3 yrs 11 mos · India

Top performer as broke the records of highest sales for all offices in UK and Asia in last in year 2005.
Tremendous customer appreciations for resolving travel necessities of esteemed clients.

Customer Service