Ketan Goyal

Senior Software Engineer

South Delhi, Delhi, India3 yrs 9 mos experience

Key Highlights

  • Optimized payment systems reducing launch timelines by 10 weeks.
  • Pioneered PayCode, gaining 100K+ subscriptions in 6 months.
  • Led AWS migration, saving over $100K annually.
Stackforce AI infers this person is a Backend-heavy Fullstack Engineer in E-Commerce.

Contact

Skills

Core Skills

JavaAwsPayment SystemsReact.js

Other Skills

E-CommerceInternet DesignServer SideSpring BootPostgreSQLApache KafkaJenkinsKubernetesLow-Level DesignJavaScriptSpring FrameworkSoftware DevelopmentAmazon Web Services (AWS)Server Side ProgrammingMicroservices

About

I currently work on launching new payment methods and offers globally to drive monetisation and revenue growth for Prime Video. As a Software Development Engineer at Amazon, I have contributed to the scaling of Prime Video's international payments infrastructure, enabling millions of customers to enjoy seamless transactions using their preferred payment methods. My expertise lies in designing scalable systems, driving payment integrations, and enhancing customer experiences across diverse global locales. One of my key achievements was optimizing the Customer Onboarding & Checkout systems by abstracting Payment Method-specific configurations into a centralized Config Store Service. This initiative reduced PM launch timelines by 8-10 weeks, accelerating time-to-market for new features. Additionally, I pioneered the introduction of PayCode (Pay with Cash at Store) as a payment method for Prime Video in Mexico, leading to 100K+ new subscriptions within 6 months and a 20% boost in market penetration. I'm passionate about driving innovation through architectural excellence. A standout project was leading the migration of a Tier-1 service responsible for verifying transaction eligibility to AWS. This migration not only improved service performance and resiliency but also saved over $100K in annual infrastructure costs. My experience extends to refactoring and optimizing critical services, such as redesigning the Prime Video Risk Banners system, which improved customer signups by 15% and accelerated development timelines. Prior to joining Amazon full-time, I interned at ServiceNow, where I built a platform to enhance Major Incident Management (MIM) processes using cutting-edge technologies like React and ServiceNow. My academic foundation in Electronics and Instrumentation Engineering, coupled with a minor in Data Science, has equipped me with a strong technical skill set that I apply to solve complex engineering problems. I also invest some time working on open-source projects related to ML and distributed systems. Open to interesting distributed systems/full-stack/backend/machine learning opportunities. Technical Skills Languages: Java, Python, SQL, JavaScript, HTML/CSS, C++, C, Scala. Developer Tools: Git, Salesforce, VS Code, IntelliJ, Mulesoft, Postman. Frameworks: ReactJs, AngularJs, Kubernetes, Spring, Spring Boot Microservices, Distributed Systems, Algorithms, Data Structures Email: ketangoyal1502@gmail.com

Experience

3 yrs 9 mos
Total Experience
1 yr 7 mos
Average Tenure
6 mos
Current Experience

Amazon

3 roles

Senior Software Engineer

Oct 2025Present · 6 mos · Bengaluru, Karnataka, India · On-site

E-CommerceInternet DesignServer Side

Software Engineer

Jul 2022Dec 2024 · 2 yrs 5 mos

  • Contributed to the Prime Video International Payments team, driving the integration and enhancement of
  • global payment solutions. Focused on delivering a seamless, localized transaction experience, enabling
  • customers to utilise their preferred payment methods for any offer type (Prime, Channels, TVOD, etc.).
  • Engineered the scaling of Customer Onboarding & Checkout systems by abstracting Payment Method-specific configurations into a centralised Config Store Service. This initiative, optimised PM launch timelines, reducing them by 8-10 SDE weeks.
  • Architected and refactored the design to surface Prime Video Risk Banners on payment selection interfaces, enabling seamless redirection of customers to Retail pipelines for additional payment methods support. Reengineered the service code for extensibility, reducing feature development timelines from 12 to 4 SDE weeks, and driving a 15% increase in customer signups.
  • Pioneered the introduction of PayCode (Pay with Cash at Store) as a novel payment method for Prime Video in Mexico, targeting unbanked or cash-preferring customers. This strategic launch captured over 100K new subscriptions within 6 months, boosting Prime Video penetration by 20% in Mexico.
  • Led efforts on Project Boomerang, an initiative focused on reclaiming customers lost through Externally Managed Payments (e.g. Google Play Billing) and addressing restrictions on in-app purchases, rentals and subscriptions. Achieved 30% increase in signups and purchases across various global locales while reducing CX-related escalations.
  • Designed and implemented infrastructure for migrating a Tier-1 service responsible for verifying transaction eligibility to AWS. Conducted comprehensive stress testing by replaying production traffic and developed a reconciliation script to validate outputs against legacy systems before ramping up to 100% in production. This migration improved service performance and resiliency, with annual infrastructure cost savings exceeding $100K.
Low-Level DesignJavaJavaScriptSpring FrameworkSoftware DevelopmentAmazon Web Services (AWS)+7

Software Developer

Jan 2022Jun 2022 · 5 mos

  • I joined as 6 month SDE Intern at Amazon, Bangalore. I worked at the Prime Video International Commerce team. The mission of Prime Video International Commerce (PVIC) is to offer a localized transaction experience to customers across the globe – International customers are able to purchase any offer type (Prime, PV, 3P Channels, TVOD, etc.) in their local currency utilizing their preferred payment method.
  • My project was based on the Implementation of Payment Gateway in the Netherlands for Prime & Channels.
  • Prime Video International Commerce team is working to introduce iDeal as a payment method for the purchase of Prime and Channel subscriptions for customers in the Netherlands within the Prime Video stack. Clients such as FireTV and 3pLivingRoom showed an Out Of Band (OOB) message to the customer and required them to complete MFA using a secondary device. But, if the payment method is chosen as iDEAL by the customer, there is no signup funnel. We wanted to introduce a similar signup pattern for customers using iDEAL as a preferred payment method, by sending them an email notification for the completion of their purchase.
  • I mainly worked on the Spring framework using Java Development. I was actively involved in the development of various services, code packages, and pipelines, writing clean and maintainable code and striving for 100% code coverage through unit tests. I also emphasized a better understanding of analyzing code complexity, data structures, and algorithmic complexity, estimating the effort required, and planning accordingly. I also got a chance to work on several AWS services like SNS topics, SQS, etc.
Low-Level DesignJavaSpring FrameworkSoftware DevelopmentSpring BootMicroservices+2

Wayfair

Senior Software Engineer

Dec 2024Oct 2025 · 10 mos · Bengaluru, Karnataka, India · On-site

E-CommerceServer SideJavaSpring BootPostgreSQLApache Kafka+2

Servicenow

Software Developer

May 2021Jul 2021 · 2 mos · Hyderabad, Telangana, India

  • I loved the concept of ServiceNow: “Manage a business easier by providing a central platform where different teams across the company have a chance to collaborate and automate processes”.
React.jsLow-Level DesignJavaScriptAPI DevelopmentSoftware DevelopmentMicroservices

Mysmartprice.com

Machine Learning Engineer

May 2020Jul 2020 · 2 mos · Hyderabad, Telangana, India

  • The objective of the proposed study is to analyze the tweeting pattern of famous traders on Twitter and successfully create a Twitter handle
  • with a bot that can tell relevant information to traders prevalent on Twitter.
  • This project involves gathering data about two things first traders then about all the posts by these traders and then later on using
  • supervised Machine Learning to separate out these posts whether these posts are finance-related posts or not.
Software Development

The click marketing

Digital Marketing Intern

May 2019Jul 2019 · 2 mos · Hyderabad, Telangana, India

  • Our goals for the internship program with The Click Marketing this fall/spring was to plan and execute digital marketing campaigns for our
  • clients that required digital marketing support in social media (organic and paid social), Google Adwords (Pay-Per-Click) ad development
  • and management as well as SEO, website creation.
  • I worked on Digital Marketing Campaigns for The Click Marketing by creating marketing strategies, social media posts, and did an audit of
  • all our clients to have their social media up to date.

Education

Birla Institute of Technology and Science, Pilani

Bachelor of Engineering - BE — Electronics and Instrumentation

Aug 2018Jun 2022

Birla Institute of Technology and Science, Pilani

Minor In Data Science — Data Science

Aug 2020Jun 2022

Gyan Bharati School - India

Schooling 1st-12th

Apr 2007Mar 2018

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