Amelia Gaitonde

Program Manager

India14 yrs 6 mos experience
Highly Stable

Key Highlights

  • Proven track record in project management and team leadership.
  • Expertise in fraud prevention and quality improvement.
  • Strong background in business transformation and technology implementation.
Stackforce AI infers this person is a Program Manager with expertise in Automotive Technology and Banking sectors.

Contact

Skills

Core Skills

Project ManagementCross-functional Team LeadershipData AnalysisStakeholder ManagementBusiness StrategyRisk Management

Other Skills

Quality AuditTrainingFraudAnalyticsBusiness TransformationTechnology ImplementationSales StrategyCommunicationFraud AnalysisProcess DevelopmentE-commerceCorporate Fraud InvestigationsMarketing CommunicationsGoogle AdwordsPayments

Experience

14 yrs 6 mos
Total Experience
3 yrs
Average Tenure
2 yrs 3 mos
Current Experience

Netflix

Program Manager, Launch Operations

Feb 2024Present · 2 yrs 3 mos · Mumbai, Maharashtra, India

Cross-functional Team LeadershipStakeholder ManagementProject ManagementData Analysis

Waymo

Program Manager, Mapping Ops

Jun 2018Jan 2024 · 5 yrs 7 mos · Hyderabad, Telangana, India

  • Leading Quality and Training verticals within mapping operations at Waymo in Hyderabad
  • Set up a new team (Quality Audit) from scratch in order to drive improvements in quality
  • Designed and implemented a continuous error feedback mechanism in order to provide feedback to operators and derive actionable insights for quality improvements
Quality AuditTrainingData AnalysisProject Management

Google

Program Manager, Trust & Safety (Payments)

Mar 2017Jun 2018 · 1 yr 3 mos · Greater Hyderabad Area

  • Manage operations within Payments in Trust and Safety
  • Coordinate with Product Area and Vendor teams to enhance fraud-catching capabilities
  • Drive projects related to improvements in efficiency, quality and insights
FraudAnalyticsStakeholder ManagementProject Management

Axis bank

Business Transformation

May 2014Mar 2017 · 2 yrs 10 mos · Mumbai Metropolitan Region

  • Plan and implement transformation projects to drive higher sales
  • Take on projects to raise sales through the use of technology
  • Coordinate with IT and business teams to develop and implement tools that will drive efficiency
  • Worked on the development and implementation of a lead management and planning tool for the department
  • Initiated sustenance activities to aid adoption and showcase results
Business TransformationTechnology ImplementationSales StrategyBusiness StrategyProject Management

Google

3 roles

Risk Ops Associate

Nov 2011Mar 2013 · 1 yr 4 mos · Greater Hyderabad Area

  • Product Specialist for Commerce Risk Ops
  • Co-led migration of the team to a new tool for external communications
  • Training lead
  • Point of Contact for the risk integration with TxVia for NFC payments
Risk ManagementTrainingCommunication

Risk Ops Analyst

Promoted

Aug 2010Nov 2011 · 1 yr 3 mos · Greater Hyderabad Area

  • Was part of the Risk team for Google Checkout
  • Conducted analyses on fraud trends to effectively keep fraud out of the system
  • Identified new kinds of fraud and laid out processes to mitigate them
Fraud AnalysisProcess DevelopmentRisk Management

Adwords Representative

Jun 2010Aug 2010 · 2 mos · Greater Hyderabad Area

  • - Was part of the Ad Approvals team which is responsible for enforcing Adwords policies

Education

Indian School of Business

Jan 2013Jan 2014

St. Xavier's College

Bachelor of Arts (B.A.) — Economics

Jan 2005Jan 2010

St. Anne's High School, Fort, Mumbai

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