Rahul Kumar

Operations Associate

Delhi, India9 yrs 11 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • 5+ years in customer-centric organizations.
  • Expertise in workforce management and analytics.
  • Proficient in digital marketing strategies.
Stackforce AI infers this person is a Workforce Management Analyst with a strong background in digital marketing and analytics.

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Skills

Core Skills

Workforce Management

Other Skills

AdvertisingContact Center OperationsForecastingMarketingGoogle Ads

About

Spent 5+ Years of service in Customer centric Organization's ( Amzon.co.uk for Concentrix, Google Ads for Cognizant) with different Job Roles ( Senior Process Executive, SME, Digital Marketing Specialist, Work Force Analytics)

Experience

9 yrs 11 mos
Total Experience
3 yrs 3 mos
Average Tenure
3 yrs 9 mos
Current Experience

Airbnb

Workforce Management Analyst

Aug 2022Present · 3 yrs 9 mos · India

Workforce Management

Cognizant

2 roles

Data Analyst

Nov 2018Aug 2022 · 3 yrs 9 mos

Senior Associate

Nov 2018Nov 2018 · 0 mo

Concentrix

Senior Associate

Jun 2016Nov 2018 · 2 yrs 5 mos · Gurugram, Haryana, India

Education

SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

Post graduate in diploma management — Information Technology

Jun 2021Apr 2023

Delhi University

Bachelor's degree — English Language and Literature

Jan 2015Jan 2018

Bethany Convent School

Intermediate — Non Medical

Jan 2000Jan 2014

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