Pallavi S

Operations Associate

Bengaluru, Karnataka, India7 yrs 9 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • 7+ years of operations experience at Walmart
  • Led nationwide POS upgrade with zero downtime
  • Expert in stakeholder management and process improvement
Stackforce AI infers this person is a seasoned operations manager with expertise in process improvement and stakeholder management in retail environments.

Contact

Skills

Core Skills

Stakeholder ManagementProcess ImprovementProcess Champion

Other Skills

Risk ManagementHuman Resources (HR)Customer Service OperationsOperations ManagementTrainingInterpersonal SkillsAnalytical SkillsEscalations ManagementIncident ManagementCustomer Relationship Management (CRM)Change ManagementService Delivery ManagementProject ManagementProblem SolvingSQL

About

Operations | Team Lead / Manager | 7+ yrs at Walmart | Stakeholder Management | Process Improvement | Incident & KPI Management I am an Operations and Delivery professional with 7+ years of experience at Walmart, specializing in team coordination, stakeholder management, and process improvement. Over the years, I have worked across multiple teams handling business operations, incident management, and large-scale initiatives. I have successfully managed end-to-end delivery, coordinated with cross-functional teams, and ensured smooth execution of critical projects, including a nationwide POS upgrade with zero downtime. My strengths lie in: Team handling and mentoring Stakeholder communication and escalation management Process improvement and KPI tracking Incident and issue resolution I am now looking to transition into a Team Lead / Manager role in operations or service delivery, where I can lead teams, improve processes, and drive business impact.

Experience

7 yrs 9 mos
Total Experience
2 yrs 7 mos
Average Tenure
4 yrs 3 mos
Current Experience

Walmart

Senior Technical Analyst

Feb 2022Present · 4 yrs 3 mos · Bengaluru · On-site

Stakeholder ManagementRisk Management

Tesco

Technical Analyst

Apr 2019Feb 2022 · 2 yrs 10 mos · Bengaluru, Karnataka, India

  • Worked as a Technical Analyst at Tesco in 2 processes and led a pilot process for 1 year during my role.
Process ImprovementStakeholder Management

Quess corp limited

Operational Support Associate

Aug 2018Apr 2019 · 8 mos · Bengaluru · On-site

  • Provided day-to-day operational support across teams
  • Monitored and resolved data and process-related issues within SLA timelines•
  • Handled reporting, documentation, and coordination activities•
  • Supported escalation handling and ensured timely resolution of issues•
Process ChampionHuman Resources (HR)

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