Oct 2023 – Jun 2025 · 1 yr 8 mos · Bengaluru, Karnataka, India · Hybrid

Jun 2022 – Oct 2023 · 1 yr 4 mos · Bengaluru, Karnataka, India

Jul 2018 – Jun 2022 · 3 yrs 11 mos · Bengaluru Area, India

• In a world with no patience for slow or unreliable online experiences, your streaming video, file downloads and other digital assets need fast, reliable and secure processing and delivery. Limelight’s powerful edge services platform is uniquely able to help you deliver on these expectations by leveraging our global private IP network, intelligent software and world-class service and support.
• As part of my role, I have built the smart and motivated team of Solution Engineers offering value-based consulting, handheld support to prospects, partners and customers in collaboration with sales and partners.
• I help customers by providing optimising DNS, HTTP based video delivery. Consult on best practices on live streaming and on demand streaming workflows.
• Roles and Responsibilities:
• 1. Hands-on experience over five aspects defining efficient digital delivery - website performance
• optimization, application security, video streaming - HLS, DASH, low latency streaming using
• CMAF and webrtc.
• 2. Maintain a consistent record of achieving quota over and above 100% year over year
• 3. Built the smart and motivated team of 4 SEs offering value-based consulting, handheld support to
• prospects, partners and customers in collaboration with sales and partners
• 4. Mentor, and organize geographically distributed Sales Engineering team (spread across 2 regions -
• India and Southeast Asia)
• 5. Enhance the employee onboarding time by 50% thus empowering sales engineers with stimulated
• ramp-up
• 6. Upskill team knowledge by coordinating and conducting monthly technical training (twice a
• month) for SEs and Sales team
• 7. Spearheaded smoother customer onboarding and education on CDN and streaming solutions
• resulting in lifting NPS score by 14 points
• 8. Designed and supervised integration process and ensured feedback based implementation
• thereby cutting integration time by 40% and thus optimize revenue recognition time
• 9. Delivered talks in multiple trade shows

Nov 2016 – Jun 2018 · 1 yr 7 mos · Bengaluru Area, India

• In this role I have built robust and coherent content delivery solutions around DNS, CDN and video streaming workflows by understanding prospect's business vision, strategies, and technical architectur. I have collaborated with the training team to enhance the onboarding and training of new customers with an onboarding cycle of 1-2 weeks.
• I always ensure peak performance of digital services through in-depth consulting and optimisation. I have improved the opportunity win probability significantly by conducting tailored product demonstrations, trials and solution workshops with customers, clearly illustrating
• the value proposition.
• Responsibilities/Contributions:
• 1. Work Independently to evaluate application and network architecture so as to design and implement performing solutions for customers using Limelight services and product offerings.
• 2. Pre-Sales/Post-Sales customer engagements & ensuring customer success by addressing all technical concerns during each phase of the sales cycle including implementation. Thus, assist the sales team in achieving specific sales revenue goals.
• 3. Designing custom solutions for securing Stream piracy using Edge Tokenization.
• 4. Designing Web security solutions and workflows using Radware WAF and Bot management, Oracle WAF and Neustar DDOS products.
• 5. Experience working with Restful APIs and Edge functions.
• 6. Worked with product management teams on the roadmap of new feature implementations by communicating technical design requirements, constraints, functionality and implementation details.
• 7. Be the thought leader providing guidance to product development and mentoring to the sales organization.
• 8. Participate in training and development. Provide guidance and mentoring for internal & external stakeholders.

Oct 2015 – Oct 2016 · 1 yr · Bengaluru Area, India

• Responsibilities/Contributions:
• 1. Worked as Solutions Architect II with Akamai Professional Services team
• 2. Worked independently to evaluate a customer’s web and security architecture and deliver the appropriate integration solution.
• 3. Worked with various ecommerce customers and gained experience working various Akamai products including security products like WAF, Siteshield etc.
• 4. Worked with Akamai Engineering Media Analytics Product Team to create a custom solution using Akamai object Storage and media analytics product for customer ComScore.
• 5. Working with customers understanding their web application architecture, security requirements, DNS configurations and implemented solutions accordinly.
• 6. Working experience with various CMS providers like Drupal and caching engines like Varnish,Squid etc

Jun 2013 – Sep 2015 · 2 yrs 3 mos · Bengaluru Area, India

• Increased revenue opportunities with two point formula - reviewing customer web-architecture,
• and authoring the solution mapping business needs to the technical model.
• Own the five technical components of a customer integration project including - configuration,
• debugging, documentation, testing, and go-live support
• Integrate Akamai's Solutions with features such as caching, acceleration, security firewalls, DNS,
• software downloads, video delivery and more.
• Facilitated accounts and business growth through Service Management Package (Farming
• Model)

Dec 2011 – May 2013 · 1 yr 5 mos · Mumbai

• Requirement feasibility analysis and timeline judgement
• Implementation of audit interface for the data centres
• Onsite coordination activities
• Task delegation

Jul 2008 – Sep 2011 · 3 yrs 2 mos · Bangalore Urban, Karnataka, India

• Web developer