Apr 2024 – Apr 2025 · 1 yr · Bengaluru, Karnataka, India

Dec 2021 – Mar 2024 · 2 yrs 3 mos · Bengaluru

Jul 2019 – Nov 2021 · 2 yrs 4 mos

• Was part of hiring committee for Data Analysis and Business Analysis .
• Designed and driven the company’s annual, long term and short term financial and operating plans to drive sales growth, income maximization and business optimization in collaboration with the various business heads.
• Managed data requirements of Corporate and Business Finance teams for quick insight and
• reconciliations.
• Prepared monthly Budgeting & Forecasting for various LOBs to drive cost optimization.
• Prepared monthly provisions and reconciliation of the data across different verticals for accounting and creation of MIS reports
• Prepared daily, weekly, and monthly profitability dashboards to communicate the results to the stakeholders
• Liaised with tech and finance for better reporting and reducing efforts in audits
• Evaluation and implementation of automation techniques to reduce human dependencies and improve process dependency
• Trained different team members and new joiners to give them a better understanding of workflow and database structure.

Jul 2017 – Jun 2019 · 1 yr 11 mos

• Developed hypothesis for frauds based on trend analysis using Tableau across various cost levers impacting merchant refund on rejected orders, customer refunds, and credits.
• Performed various analyses and tools for creating segmentation in users, merchants, and riders for the segregation of defaulters (bad users)
• Developed framework for attaining 99.7% payments accuracy in terms of merchant’s pay-outs.
• Helped achieve 97% compliance of getting payments from gateways in T+2 days.
• Developed various dashboards and automated the flow to catch defaulter riders, merchants, and users for the operations team reducing manual intervention and brought ~90% efficiency to the process.
• Assisted the team in improving the framework/process for identifying the shortcomings in the system and getting them fixed with the help of the tech team.
• Assisted teams on the Global level in setting up processes to mitigate frauds.

Jul 2016 – Jun 2017 · 11 mos

• ● Assisted in setting up of support function for Zomato Australia alongside a senior and
• streamlined the procedure to be followed for the same
• ● One-point contact for the Sales Managers, City and Country head for all processes related to
• ad-sales banners, invoicing and reports
• ● Generating campaign performance reports for clients using business analytics to analyze impact of the campaign, revenue being generated and consulting sales managers on how to maximize the efficiency of the campaign
• ●Provide help in identifying options for potential solutions, including assessment of technical and business suitability
• ● Worked closely with the team on solving business problems in the domain of sales and marketing such as trade spend optimization, portfolio & assortment planning, Pricing analytics etc.
• ● Worked with Boston Consulting Group on Project Surge; a product transitioning project where I
• individually managed payments for Pan Australia and helped in transitioning clients
• ● Generating bi-monthly (cycle wise) sales and revenue reports to understand the growth in
• revenue along with team performance for the City heads
• ● Working on various data-analysis projects in close coordination with finance, sales and tech
• teams