Jul 2018 – Apr 2019 · 9 mos · New Delhi Area, India

• Hands on experience in behavioural training for in-house employees
• End to end managing Induction for new joiners
• Content creation as per the training requirement
• Developing assessment and evaluation techniques
• Feedback management in LMS
• Communication emailers in respect to organisational development
• Competence gap analysis and TNA. Post training assessments
• Controlling the attrition rate by different interventions
• Creation of process repositiories
• Exposure on using different organizational development interventions

Aug 2014 – Dec 2017 · 3 yrs 4 mos · Gurgaon, India

• Handling learning requirements of Asia Pacific. (South East, North East Asia, India)
• Identifying training need for different job roles and working closely with learning
• consultants.
• Handling regional deliveries for training requirements consisting LMS activities,
• invitations, P2P for training agencies.
• Handling E2E Ad hoc training requirements.
• Negotiation with vendors for quality material and cost effectiveness
• Consultative approach for changes in course material in respect to TNA.
• Content and course creation in LMS if not available.
• ETCP – Certifications, E2E support, Vendor management for arranging exams,
• proctoring.
• Handling Governance meetings, implementation of strategic approach in process
• effectiveness along with learning consultants.
• Reporting and Analytics
• Adobe Connect Sessions –Arranging virtual campus trainings.
• End-to-End support to global training programs.
• Monthly dashboards, KPI sheets and arranging BPM with regions.
• Projects Handled:
• o Decreasinginmanualinputsandimplementingeffectiveapprovalflowincreating purchase orders. Effective utilisation and decrease in price charged for SAP module.
• o AutomationinScheduledofferingcreationandmappingwithEricoll. • Trainings Catered:
• o Technical:PMP,CiscoModules,CISCMandCIPMcertifications,IRCA Certifications, Palo Alto etc.
• o Non-Technical:TeamBuilding,LanguageCourses,StrategicInfluence,Contract and commercial management learning program, business Acumen, Visualised Excel Dashboards, Tableau, Enterprise Architecture etc.

Dec 2013 – Jul 2014 · 7 mos · New Delhi Area, India

• Handling employee joining formalities, offer letter generation and on boarding procedures.
• Giving induction to the new joinees about company policy and training on soft skills.
• Working experience on HRMS in order to create work order and employee ID for off roll employees.
• Addition/deletion of employee information on internal website.
• Taking care of payroll, PF, Insurance, attendance.
• Handling employee appraisals, engagement activities and exit management.
• Hands on experience on MIS (internal team).
• Clients handled like Accenture, WNS, I yogi, Astra Services

Jul 2011 – Sep 2013 · 2 yrs 2 mos · Gurgaon

• Started with talent acquisition team. Internal sourcing (technical and non technical telecom recruitments), vendor management (sourcing), Offer desk operations
• Vendor performance evaluation.
• Moved to HR shared service Centre (operations)
• Employee grievance handling comprising of payroll, employee insurances, Exit management & Ericsson provided benefits.
• Working experience on SAP –HRMS module for various hiring related activities.
• Process knowledge used on various HR functional tools.
• Hands on experience on MIS (Internal team)
• Expertise in data analysis related to employee satisfaction survey results.
• Publishing individual performance report & analysis
• Project handled on throughout operational activities. (Stock purchase plan option.)
• Knowledge transfer on various functional HR related process flow.
• Attended initial training sessions on Six Sigma programme

Dec 2010 – May 2011 · 5 mos · New Delhi Area, India

• Handling IT recruitment, majorly having expertise in recruiting middle and senior level positions.
• Maintain database of potential candidates. Conduct HR interviews and forward the suitable candidates.
• Allocation of positions to the team members.
• Induction of new joinees.
• Imparting training in perspective of domain knowledge and on best sourcing methods.
• Generating offer letters, appointment letters for new joinees.
• Knowledge in business development in terms of attracting new clients for organizational development.
• Handled clients like SAP GD, Encore Capital group, Mynd Solution & Grand Thorton to name a few