Sep 2021 – Present · 4 yrs 7 mos · Noida, Uttar Pradesh, India

Apr 2019 – Sep 2021 · 2 yrs 5 mos

Aug 2016 – Mar 2019 · 2 yrs 7 mos

Aug 2015 – Aug 2016 · 1 yr · Gurugram, Haryana, India

• Product Owner: Course Builder
• Catalysed a shift in organization strategy from individual customer to enterprise segment, resulting in 20% growth in revenue and 2x the order size
• Led the project called SWAYAM, an initiative by Government of India for Online Open Courses
• Pioneered a successful deal with world’s leading test prep organization by leading integration of ‘Tests Framework’.
• Introduced features - ‘Conditional Access’, ‘White-Labelling’ and ‘Escalation Management’ for Enterprises Segment. Pivotal in successful deal with one of the largest FMCG player of India, our first enterprise client.
• Core responsibilities:
• o Defining product roadmap, conducting product training webinars for sales and customer support teams
• o Collaborating with business teams for
•  GTM strategy - Marketing
•  Analysing customer’s RFP - Sales
• o Performing market research via interactions with potential customers
• o Managing client relationships with existing customers
• o Collaborating with XD team for end to end conceptualization

Apr 2009 – Aug 2015 · 6 yrs 4 mos · Noida Area, India

• Coordinating with pre-release users for analyzing their business requirements and accordingly proposing product features.
• Complete ownership of Data Analytics integration in mobile applications
• Analyzing In product notifications and Welcome screen pods for desktop products and suggesting ways for increasing revenue
• Analyzing market trends and providing input to higher management for making key decisions
• Lead the effort for migration of ~5M Ps.com users to Adobe Revel (a cloud based solution.)
• Improved Adobe.com user traffic by 45% for Photoshop Elements web pages.
• Working with marketing team to design Email campaigns for up-selling Photoshop Elements and Premiere Elements.
• Coordinating with the support team to understand and resolve customer issues.
• Worked closely with customers on the technical requirements to provide product development solutions – Identified requirements, including technical details sufficient for product definition.
• Developed and established strong relationships with strategic clients.
• Proposed the idea of Change List driven Testing – verifying the changes being made during the development cycle at each incremental stage. (Also have a paper about the same)
• Proposed 10+ ideas in the areas of image processing, cloud sharing, video sharing, analytics, customer issues and gamification.
• Responsible for Workflow, UI design and Development of the Code Coverage tool - which fetches the Code Coverage Results of Automation and Manual test cases and thus helps team to analyze the overall testing coverage done for each feature and thus for the application as a whole.
• Organizer and Speaker – Creative Cloud Mini Summit ‘13
• Organizer - Adobe Quality Summit ’10

Jul 2007 – Apr 2009 · 1 yr 9 mos · Gurugram, Haryana, India

• Implementation of the ‘Chorus’ – An intranet tool to be used by the client for their inventory.
• Coordinating with Client representatives for business requirement gathering.
• Lead the effort for Data Migration of Client database from Microsoft Access to Microsoft SQL.
• Onsite Exp. - 4 months at Toronto, Canada for Toronto Dominion Bank
• Member - Organizing committee - Silent Auction. (A fund raising auction for charity.)