May 2023 – Feb 2024 · 9 mos · Kolkata, West Bengal, India · On-site

• Strategic HR Leadership:
• Develop and implement HR strategies aligned with the company’s vision and growth plans.
• Partner with senior leadership to support organizational development and change management initiatives.
• Drive culture-building initiatives that reflect the brand’s values and heritage.
• Employee Engagement & Development:
• Design and execute employee engagement programs across corporate and retail teams.
• Lead performance management processes, including goal setting, appraisals, and feedback.
• Identify training needs and oversee learning & development programs for all levels.
• Policy & Compliance:
• Formulate and update HR policies in line with industry best practices and legal requirements.
• Ensure compliance with labor laws, POSH, and other statutory regulations.
• Manage internal audits and HR documentation.
• Compensation & Benefits:
• Oversee compensation benchmarking, salary structuring, and benefits administration.
• Collaborate with finance and external consultants for C&B strategy and execution.
• Retail & Plant HR Coordination:
• Provide HR support to retail outlets and manufacturing units, ensuring consistent policy implementation.
• Address employee relations issues and support grievance redressal mechanisms.
• Monitor attendance, discipline, and welfare activities at plant and retail locations.

Dec 2020 – May 2023 · 2 yrs 5 mos · Sikkim, India

• Recruitment & Onboarding:
• Manage end-to-end recruitment for plant-level positions, including coordination with consultants and internal stakeholders.
• Conduct interviews, facilitate selection processes, and ensure timely onboarding.
• Organize induction programs and ensure smooth integration of new hires.
• HR Operations & Compliance:
• Ensure compliance with labor laws, GMP, EHS, and pharma industry regulations.
• Maintain statutory records and coordinate with auditors and government bodies.
• Monitor attendance, leave, and disciplinary records using HRMS tools.
• Implement and enforce HR policies and procedures at the plant level.
• Employee Relations & Engagement:
• Address employee grievances and support conflict resolution.
• Organize employee engagement and welfare activities to boost morale and retention.
• Promote a positive and inclusive work culture.
• Training & Development:
• Identify training needs and coordinate technical and behavioral training programs.
• Maintain training records and ensure compliance with regulatory training requirements.
• Support continuous learning and development initiatives.
• HR Documentation & Reporting:
• Maintain accurate employee records, contracts, and HR documentation.
• Prepare HR reports, dashboards, and MIS for management review.
• Assist in internal and external HR audits.

Oct 2019 – Dec 2020 · 1 yr 2 mos · Sikkim, India

• Talent Management : Time bound recruitment for replacement and fresh vacancies as per budget. Retention planning for potential employees & keen focus on succession planning.
• Training, Development: Analyze the training needs of the Company and prepare training coverage plan and budget. Imparting soft skill & behavioral training to employees. Preparing & maintaining Training Effectiveness in consultation with the trainers. Preparing Competency Evaluation & Skill Matrix of the employees.
• Organizational Development: Taking OD initiatives and effective implementations of Good Manufacturing Practices, Small Group Improvement Activities, 5S, Root Cause Analysis, Daily Operations Review (DOR).
• Performance Management: Identifying competencies required for each job and each role. Prepare JDs, KRAs and KPIs and monitor regularly. Tracking HR metrics. Developing Dashboards and analyzing the result.
• Compensation & Benefits: Manpower planning. Budget preparation & discussion. Wage & salary survey and trends. Annual performance review for increments of Management & workers category of people. Recommendation on compensation structures and finalization. Payroll management.
• Employee Engagement: Safety week, War on Waste Week, Environmental Day Celebrations. Team building activities, Mentorship program, Learning programs, Employee communication, CSR, Wellness program etc.
• IR & Statutory Compliances: Statutory compliances as per Law requirement. Timely compilation & submission of Statutory Returns. HR, Establishment & Legal functions including Court cases. Liaison with related Govt Agencies. Maintaining and timely renewal and permission of all licenses (Pollution, Labor, EPF, ESIC, Waste Management, Trade, Electricity etc.). Contract Labor Management.
• HR Operations: Ensure accurate and timely processing of HR Operation activities like Payroll, Compliance and regulatory rules.

Aug 2015 – Oct 2019 · 4 yrs 2 mos · Sikkim

• # Partner with unit Leadership Team and department stakeholders to understand business plans for proactive talent hiring . Drive the recruitment process for business unit with focus on lead times, cost & quality of recruits . Retention strategies and develop internal talent pool. Succession planning using 9 Grid Plotting .
• #Designing & development OD interventions. Drive transformation to develop processing, implementation of best practices, standardize internal process control in collaboration with Leadership Team and departmental heads.
• #Support department heads by providing HR perspective on business strategies on Talent requirement, productivity, and capability development. Proactively partner with business to create innovative HR solutions. Have 1 to 1 with employees and ensue that individual KRAs are achieved.
• #Identifying competencies required for each job and each role. Prepare JDs, KRAs and KPIs and monitor regularly. Administered conventional as well as Balance Scorecard based systems. Tracking HR metrics. Developing Dashboards and analyzing the result.
• #Strategize with the unit leadership team and partnering with different departments Managers & Executives to develop capability development framework in line with business. Have cross departmental discussion & try and solve the issues. Have monthly dept. meeting to review the performance.
• #Team up with Leadership Team to confirm collation of Individual Development Plans on the basis of Training Need Analysis and preparation of Training Calendar. Facilitates execution of action plans of participants post training and review by respective managers.
• #Employee Engagement activities – Team building activities, Mentorship program, Learning programs, Employee Communication, CSR, Wellness Program etc. Gauge the engagement level of the employees.
• #Partnering with HR Team to ensure accurate and timely processing of HR Operation activities like Payroll, Increment , Statutory Compliance etc.

May 2011 – Aug 2015 · 4 yrs 3 mos · Siliguri, India

• $ Preparing Manpower planning exercise, finalize manpower requirements; plan the recruitment strategy and on look the entire recruitment process.
• $ Analyse the training needs of the company and prepare training coverage plan and budget.
• $ Formulate action plan to improve employee engagement level in the company.
• $ Monitor and implement employee appraisal cycle on set schedule
• $ Ensure Statutory Compliances in the area of – The Employment Exchanges Act , 1959 ; The Maternity Benefit Act , 1961 ; The Minimum Wages Act, 1948 ; The Contract Labour ( R & A ) Act , 1970 ; The Employee Provident Funds Act , 1952 ; The Employee State Insurance Act , 1948 ; The Payment of Bounus Act , 1965; Labour Welfare Fund
• $ Ensure monthly salary processing cycle to be completed effectively and timely.
• $ Establish the implementation of modules - PMS module, Recruitment module, Training and Development module, Absence module, etc.
• $ Ensure maintenance and verification of the monthly MIS reports prepared by subordinate, containing information on hiring/ L&D summary/ Attrition/ manpower details/ exit interview summary before sending it to Head - HR.

Jan 2010 – Apr 2011 · 1 yr 3 mos · Siliguri, India

• % Responsible to conduct the recruitment process for staff.
• % Responsible to ensure that accurate time keeping done by maintaining records of staff attendance, on a daily basis of all on rolls & outsourced / contract employees.
• % Responsible to ensure staff discipline and necessary action against misbehaving staff, supervision of staff attitude and attire, etc.
• % Responsible to follow up on probation, training, confirmation, etc., and complete the documentation for the same, to be handed over to employees on the due date, and not later.
• % Responsible to conduct routine checks on staff behaviour, wearing of name tags, staff I.D. cards, proper attire and taking disciplinary action when required.
• % Responsible to ensure all statutory compliance are made and met for the multiplex.
• % Responsible to collate and send the monthly attendance register to compile the salary data.
• % Responsible to compile and send the monthly data for the outsourced data to the vendor.
• % Responsible to collate and send the monthly manpower report to the corporate office on a monthly basis.
• % Responsible to send the monthly training report on a monthly basis to the corporate office.
• % Responsible to keep the wage cost within the budgeted guide lines keeping the revenue in view.
• % Responsible to participate/contribute in organizing and implementing organizational-wise education and training activities.
• % Responsible to conduct exit interview for staff, and coordinate for other exit interviews with the General Manager.

Jan 2006 – Dec 2009 · 3 yrs 11 mos · Greater Kolkata Area

•  Short listing resumes and conducting initial round of interviews & fulfillment of complete recruitment formalities up to exit interview.
•  Co – ordination with the new entrants - their appointment Letters, employment specifications & other Employment requirements.
•  Having one to one interaction with employees to discuss their problems & grievances.
•  Payroll management.
•  Monitoring travel claims. Routine Employee Co-ordination & Motivational activities.
•  Training & Development of employees and training record keeping
•  Updating Sales records in metrics and send report to Sales Head
•  Employee relations and engagement activities
•  Salutatory Compliances activities & IR both for Office & Plant