Vikram Singh Bhati

Operations Associate

Noida, Uttar Pradesh, India10 yrs 3 mos experience
Highly Stable

Key Highlights

  • Expert in business operations and process improvement.
  • Proficient in data analysis and client management.
  • Strong communication skills with a focus on dispute resolution.
Stackforce AI infers this person is a Business Operations Specialist in the Fintech sector.

Contact

LinkedIn

Skills

Core Skills

Business OperationsProcess Improvement

Other Skills

CommunicationData AnalysisMicrosoft OfficeMicrosoft ExcelCCustomer ServicePowerPointPublic SpeakingResearchMicrosoft WordTeamworkHTMLManagementIT ManagementMarketing

About

I have been working with Paytm across verticals for the past years from account management to business operations. Ultimately, gaining experience and improving my knowledge and skills.

Experience

10 yrs 3 mos
Total Experience
10 yrs 3 mos
Average Tenure
10 yrs 3 mos
Current Experience

Paytm

Business Operations - Payment Gateway & App

Jan 2016 – Present · 10 yrs 3 mos · Noida, Uttar Pradesh, India

  • Dispute management
  • Process improvement
  • Digital escalation management
  • Client management
  • Process metrics
  • Dashboard creation and reporting on weekly and monthly basis
  • Payout and reconciliation handling
  • Payout reversal identification and alignment
CommunicationData AnalysisBusiness OperationsProcess Improvement

Education

G L Bajaj Institute of Management & Research

Master of Business Administration (M.B.A.) — Information Technology & Marketing

Jan 2013 – Jan 2015

MANGALAYATAN UNIVERSITY (Official)

B.Tech EEE — Electrical and Electronics Engineering

Jan 2008 – Jan 2012

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