May 2019 – Aug 2021 · 2 yrs 3 mos · Noida, Uttar Pradesh, India

• In my role as Branch Head at Tech Connect Services Pvt. Ltd., I focused on driving business development by expanding key accounts and identifying new growth opportunities. I fostered strong relationships with stakeholders to streamline operations and enhance service efficiency. Additionally, I enhanced customer satisfaction through improved after-sales service and issue resolution mechanisms, ultimately leading to increased customer retention rates.

Nov 2015 – Apr 2019 · 3 yrs 5 mos · Noida, Uttar Pradesh, India

• Spearheaded market expansion and strategic growth by cultivating key accounts and driving business growth. I designed and executed initiatives to boost revenue and expand our market presence, while also executing targeted marketing strategies to enhance brand visibility and reach.

Sep 2013 – Oct 2015 · 2 yrs 1 mo · Noida, Uttar Pradesh, India

• In my role as a Human Resources Manager at Tech Connect Services Pvt. Ltd., I focused on workforce management, talent acquisition, and employee performance evaluation to drive organizational success. Additionally, I developed and implemented training programs to enhance employee skills and foster professional growth. Furthermore, I led CSR campaigns and community initiatives to drive volunteering and create a positive social impact.