Ajay Bansal — Associate Partner
Senior leader at a global IT major. More than two decades of experience in setting up and scaling GCC capabilities, processes and talent across multiple packages and technologies. Responsible service line strategy and translating to execution and outcomes. Led multiple strategic missions. Currently leading a global program to transform talent for future , with AI. Deep experience in GCC talent, operations, financial and delivery metrics. Key Experiences - 1. Define strategy, policies and translate to execution. 2. Transform, Institutionalize, Scale, Manage and Optimize capabilities, processes and delivery. 3. Managed multiple practices with peak Head count at 8000+ , P&L of ~750 MUSD 4. 5. Experience includes being the Senior Lead for NCR site with 6000+ practitioners across multiple BUs. - Consulting, BPO, Research and Software. Responsible for BCP, Disaster recovery and business direction to facilities, security, transport etc. 6. Led GCC practices across front end transformation technologies, and consulting. - Salesforce, Adobe, Mobile and Web, Commerce, and more - delivering to global clients, Enterprise AI strategy, Supply Chain, Talent, Finance Strategy, consulting for global clients. 7. Talent Strategy and execution at scale. Signature Experiences. 1. Set up GCC Design Studio co-creating with global clients - Scaled to 200 design consultants.2. Set up a large agile facility, for mobile development - space, architecture, talent, delivery processes.3 Leading workforce transformation across the enterprise. – building workforce of future, delivering with AI and delivering AI.4. Delivered to clients living in multiple countries, US, England, Tunisia, Trinidad and Philippines. Scaled capabilities, people, process, clients in GCC in Philippines.6. Scaled capabilities in Salesforce in partnership with a new acquisitions. Managed key metrics, both in a scaled as well as a growing center/practices -Financial/ Operations 1.Cost of Labour per hour.2. Bench, utilization, pyramid.3. Sourcing Strategy (Off-shore mix), Location Mix.4. Cost Take out5. Cost Recovery. Talent------1. Lateral and campus hiring,2. Engagement Index3. Performance Management4. Talent Development - Learning Programs , Skills andCertifications5. Leadership Pipeline (Technical & Business)Delivery--------1. Portfolio Health2. Innovation Plays3. Client and Account leadership relations.4. Delivery models 5 AI and Assets Strategy Previously consulted with clients in Supply Chain Strategy and Transformation, with PwC and IBM.
Stackforce AI infers this person is a leader in SaaS and IT consulting with a focus on digital transformation.
Location: Gurgaon, Haryana, India
Experience: 18 yrs 9 mos
Skills
- Business Transformation
- Digital Strategy
- Digital Transformation
- Customer Experience
Career Highlights
- Over two decades of experience in GCC capabilities.
- Led global talent transformation initiatives with AI.
- Managed a peak headcount of over 8000 professionals.
Work Experience
IBM
Senior Partner, Strategy & Transformation (1 yr 1 mo)
Senior Partner, Customer Transformation Services, IBM (2 yrs 5 mos)
Director, Interactive Experience and Mobile (1 yr 5 mos)
Director, Application Innovation Services (1 yr 9 mos)
Service Lines Leader (2 yrs 11 mos)
Service Lines & Competencies Leader (2 yrs 10 mos)
Supply Chain Managment Service Line Leader (2 yrs 11 mos)
IBM iX
Director, Digital Strategy & iX (6 yrs 3 mos)
Education
M.B.A. at Indian Institute of Management, Calcutta
Certificate at INSEAD
B.E. at Punjab Engineering College
Executive Program in Supply Chain at MIT Sloan School of Management