Abhisek Chand

Program Manager

Gurgaon, Haryana, India7 yrs 6 mos experience
Highly StableAI Enabled

Key Highlights

  • Led successful GTM strategies for major telecommunications projects.
  • Drove digital transformation initiatives with measurable ROI.
  • Built and managed high-performing cross-functional teams.
Stackforce AI infers this person is a strategic leader in telecommunications and agrochemical sectors, specializing in digital transformation and program management.

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Skills

Core Skills

Program GovernanceStrategy ExecutionCorporate StrategyBusiness StrategyDigital TransformationChannel Strategy

Other Skills

Go-to-Market StrategyProgram ManagementData-driven Decision MakingCustomer Experience (CX)Stakeholder ManagementProduct ManagementChange ManagementWorkflow AutomationSupply Chain OptimizationInterpersonal SkillsAgile Project ManagementSales ExcellenceGTMProject Management Office (PMO)Operating Model Design

About

I've spent the last 8 years at the intersection of strategy and operations—building programs that scale, driving P&L impact, and turning ambitious plans into delivered outcomes. At Bharti Airtel, I wore two hats that shaped my approach to execution: As Senior Program Manager for the Airtel DTC PMO, I led the program management office for one of India's largest retail launches. I established governance frameworks that aligned technology, regulatory, and business stakeholders, built cross-functional delivery cadences, and created the operational backbone that enabled teams to execute on aggressive timelines while navigating complex compliance and integration challenges. In my retail operations role, I took P&L responsibility for 1,500+ Airtel DTC stores, driving profitability through strategic interventions. I redesigned inventory management processes that reduced working capital by 18%, implemented performance dashboards that increased store-level visibility, and led a market expansion strategy that opened 200+ new touchpoints in underserved geographies. I built the operational playbook—from supply chain optimization to incentive structure redesign—that turned underperforming stores into revenue generators. At PI Industries, I drove digital transformation across enterprise operations, leading CRM implementation programs and building change management frameworks that ensured technology adoption across business units. I designed stakeholder alignment processes that converted transformation resistance into buy-in, and established program governance that kept multi-million dollar initiatives on time and on budget. On the entrepreneurial side, I run two ventures: Evosoft (enterprise SaaS for workflow automation) and Cafeasy (hyperlocal F&B platform)—where I've learned to build, iterate, and scale with constrained resources while balancing product, operations, and growth. With an MBA from IIM Ahmedabad (2017-19), I combine strategic thinking with operational discipline. I thrive in ambiguity, align competing priorities, and build the systems that turn strategy into measurable outcomes—whether that's P&L improvement, program delivery, or market expansion. I'm currently exploring senior program management, chief of staff, and go-to-market strategy roles in high-growth consumer, D2C, SaaS, or new-age companies where strategic program leadership and operational execution drive the next phase of growth. Let's connect if you're scaling something ambitious and need someone who bridges strategy and execution to deliver results.

Experience

7 yrs 6 mos
Total Experience
2 yrs 6 mos
Average Tenure
--
Current Experience

Airtel

Program Manager – Business Strategy (DTC)

Sep 2022Jan 2026 · 3 yrs 4 mos · Gurugram, Haryana, India · On-site

  • Led GTM strategy and enterprise PMO for Airtel's D2C vertical — covering 1,500+ stores, 12,000+ frontline workforce, and ₹55 Cr+ in monthly incremental revenue.
  • Built the centralised PMO operating model from scratch (PMBOK-aligned, sprint cadences, RAID logs, SteerCo reporting) — improving on-time delivery from 72% → 94% across 8+ concurrent programs, with monthly health reports presented to SVP/CXO leadership.
  • Acted as the central program integrator across Business, IT, Product, Data Engineering, HR & CX — translating C-suite strategy into structured execution roadmaps. Reduced deployment rework ~20% through disciplined change management.
  • Key programs delivered:
  • 5G GTM rollout across priority circles → ₹16 Cr incremental device & plan revenue in 2 quarters
  • AI & automation across D2C funnel → ₹4.2 Cr annual ROI, 30% reduction in manual effort
  • Recommendation engine & CRM redesign → online lead conversion 3% → 16%, ₹11 Cr annual sales impact
  • Airtel Payments Bank GTM → 42% growth in account activations, 27% improvement in cross-sell attach rate
  • Customer journey & self-checkout digitisation → 12% incremental revenue, NPS uplift ~8 pts
Corporate StrategyBusiness StrategyProgram GovernanceStrategy Execution

Pi industries ltd

2 roles

Project manager (Channel Strategy)

May 2019Aug 2022 · 3 yrs 3 mos · Gurugram, Haryana, India · On-site

  • Led enterprise digital transformation and channel strategy programs at PI Industries — one of India's largest agrochemical companies — managing a cross-functional team of 12 across IT, Sales & Operations with a ₹3.5 Cr initiative budget.
  • PI-Mpower Digital Transformation Program (500+ field executives)
  • Spearheaded end-to-end DT program with structured change management — cut promotion costs 46%, boosted field productivity 1.3X, and accelerated delivery velocity 35% through workflow standardisation. Presented milestone reviews directly to CXO/SteerCo.
  • Supply Chain & JIRA PMO
  • Delivered Track & Trace supply chain digitisation — reduced inventory carrying costs 30% and enhanced distributor visibility. Program-managed JIRA-based workflow automation — cut issue TAT 38%, improved SLA adherence to 95%+, reduced critical incidents 32%.
  • AgriTech Partner Ecosystem
  • Managed strategic alliance program across DeHaat, IndiaMart, Plantix & Kisanwala — expanded channel reach to 50K+ touchpoints, unlocked ₹3.5 Cr incremental channel revenue, and improved targeted campaign ROI 28% through geo-performance analytics.
Product ManagementProgram ManagementDigital TransformationChannel Strategy

Summer Marketing Intern

Apr 2018May 2018 · 1 mo · Gurgaon, Haryana, India

  • Worked on launch preparation of an upcoming product
Interpersonal Skills

Indian institute of management ahmedabad

Placement Manager, FAB club

Mar 2018Feb 2019 · 11 mos · Ahmedabad, Gujarat, India

Education

Indian Institute of Management Ahmedabad

Master of Business Administration - MBA

Jan 2017Jan 2019

Orissa University of Agriculture and Technology

Bachelor of Applied Science - BASc — Agriculture

Jan 2012Jan 2016

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