Jun 2017 – Aug 2018 · 1 yr 2 mos · Greater Chicago Area

• Led a team of 4-5 recruiters with end-to-end recruitment for Analytics and Product teams, leveraging advanced boolean search and market intelligence to build high-quality passive pipelines.
• Managed the full candidate experience, from initial phone screens to presenting curated profiles and recommendations to hiring managers.
• Advised leadership on talent strategy, including industry trends, interview structure, succession planning, and retention.
• Delivered quarterly recruitment metrics (time-to-fill, YOY growth) to Product/Analytics leadership to drive data-informed hiring decisions.
• Established a Center of Excellence (COE) for entry-level hiring and oversaw the intern program, driving strategic conversions for future talent pipeline

Nov 2012 – May 2017 · 4 yrs 6 mos · Miami-Fort Lauderdale Area

• Managed end-to-end talent acquisition, including strategic sourcing, market salary benchmarking, and stakeholder relationship management.
• Managed a team of 3–6 recruiters, driving high performance to meet fluctuating requisition volumes.
• Negotiated complex offer packages between candidates and hiring managers, ensuring internal equity and compliance.
• Optimized recruitment processes by identifying and implementing efficiency-driven projects, fostering a culture of continuous improvement.
• Partnered with hiring managers to develop targeted sourcing strategies aligned with business goals.
• Ensured data integrity within the ATS by managing applicant tracking and interview pipelines.
• Facilitated the onboarding initiation process, including reference checks, background screenings, and offer delivery.

Mar 2011 – Nov 2012 · 1 yr 8 mos · Ocala, FL

• Managed a high-performing team of 30+ agents, supporting premier client programs including MADD,GE, Special Olympics and Wells Fargo, while exceeding quality assurance metrics.
• Drove performance improvement by implementing targeted coaching and action plans, enhancing team output.
• Managed program P&L, forecasting, and quarterly reporting using Excel.
• Spearheaded full-cycle talent management, interviewing, onboarding, and training, while managing payroll for all direct reports.