Jun 2022 – Oct 2024 · 2 yrs 4 mos

• Designing and implementing data migration and integration solutions
• Working closely with Product, Engagement Managers, clients in order support the technology solution
• architecture through applying data architecture principles
• Client interaction, requirement gathering, understanding problems and defining scope of work by providing appropriate solutions.
• Serving as a trusted advisor to the client
• Working collaboratively and having very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking
• Conduct data requirement working sessions focused on data object mapping, data transformation and planning directly with the functional consultant and client stakeholders
• Complete data related technical documentation necessary for successful project close out.

Apr 2022 – Jun 2022 · 2 mos

• Handle high touch, large ARR and strategic clients across the world
• Manage client expectations, drive client deliverables, and exercise scope control, building cloud mindset
• Effectively communicate and work with C-Level sponsors, internal and client project teams, international and multicultural clients
• Effectively communicate complex ideas and counsel clients to adopt the recommended solution for streamlining their existing processes
• Act as liaisons between users, product development team, extended services and sales for successful implementation
• Develop and maintain project documentation such as project plans, requirement traceability matrix document etc. across the project lifecycle
• Manage operational activities like timesheet approval; circulation of weekly status reports, circulation of monthly effort consumption reports, organizing monthly steering committee meet for each project
• Participate actively during change management with customer for ensuring project success
• Maintain high customer satisfaction by successful deployment, quick adoption, and post rollout hyper care support

Dec 2019 – Mar 2022 · 2 yrs 3 mos

• Implementing Concur via Agile methodology for high growth industries in US , APAC and EMEA. Managing multiple stakeholders for successful execution of concur implementation. Consulting for Expense , Request,Travel Allowance , Budget , Invoice and SAP ICS.
• Responsibilities:
• Technical consulting on SSO, JWT SE and SAML.
• Top-tier stakeholder management : CXO level
• Active participation in Solution Designing
• Coalesce with Sales/ Pre sales team for lead conversion
• Customer Handling
• Escalation management
• Product Adoption

Mar 2017 – Dec 2019 · 2 yrs 9 mos

• Responsibilities:
• Responsible for client consulting & communication on technical front.
• Communicate with clients and onshore team members to understand the customer requirements
• Responsible for creating design/development /Unit testing.

Aug 2015 – Feb 2017 · 1 yr 6 mos

Jul 2014 – Jul 2015 · 1 yr

Jun 2013 – Jul 2013 · 1 mo · Udham Singh Nagar, Uttarakhand, India

• Study and Documentation on Online Portal