Shruti K.

Operations Associate

India6 yrs 7 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in secure international logistics and hardware security.
Proven track record in operational excellence and supply chain strategy.
Strong leadership in retail operations and team management.

Stackforce AI infers this person is a Logistics and Operations Specialist with expertise in Supply Chain Management and Security.

Contact

Skills

Core Skills

Secure International LogisticsIntellectual Property (ip) ComplianceOperational ExcellenceSop Development & TrainingRetail OperationsInventory Accuracy ControlE-commerce Logistics ManagementLast-mile Delivery OptimizationWarehouse Layout OptimizationOrder Fulfillment ManagementBranch Operations ManagementGovernment Tender CoordinationEvent ManagementCorporate EventsMarketingSoil FertilityOrganic FarmingPest ControlTrainingAwarenessEvent Photography

Other Skills

Hardware Security ProtocolsProduct Lifecycle ManagementSAP ERP SystemsTableau DashboardsRegulatory & Trade ComplianceCross-Functional CollaborationRisk Assessment & MitigationSustainability & E-Waste Recovery InitiativesRegional Supply Chain StrategyPerformance Metrics & KPI AnalysisCross-Cultural Team LeadershipChange ManagementContinuous Process ImprovementOperational Risk IdentificationStakeholder Engagement

About

APAC Operations & Security Senior Specialist at Apple | PGDM Supply Chain & Strategy at IIM Ranchi | 6+ Years in Global Logistics, Secure Hardware Handling; Trade Compliance | Lean Six Sigma Yellow Belt

Experience

6 yrs 7 mos

Total Experience

1 yr 1 mo

Average Tenure

3 yrs 2 mos

Current Experience

Apple

3 roles

APAC - Operations and Security Senior Specialist- Global Security (IC)

Promoted

Feb 2025 – Present · 1 yr 3 mos · India

Lead and enforce stringent hardware secrecy protocols for R&D prototypes across APAC, safeguarding Apple’s intellectual property through end-to-end secure handling practices.
Manage secure international logistics, including cross-border prototype shipments, customs documentation, and regulatory compliance in alignment with global IP and trade standards.
Develop and maintain real-time operational dashboards using SAP and Tableau to monitor critical KPIs, shipment visibility, and material recovery across APAC.
Support sustainability initiatives such as e-waste recovery and closed-loop material programs to promote environmental compliance and responsible recycling practices.
Contribute to cross-functional audits and readiness checks for legal testing units, while mentoring new team members on secrecy protocols and operational workflows.

Hardware Security ProtocolsSecure International LogisticsProduct Lifecycle ManagementIntellectual Property (IP) ComplianceSAP ERP SystemsTableau Dashboards+4

NSO OPERATIONS MENTOR - EMEIA (Experience)

Jul 2024 – Feb 2025 · 7 mos · India

Led operational excellence initiatives across the EMEIA region, focusing on process standardization, cross-border logistics, and performance optimization.
Delivered training and mentorship to regional operations teams, ensuring consistent application of SOPs and best practices in supply chain execution.
Collaborated with stakeholders to analyze and improve KPI performance, enabling data-driven enhancements in inventory flow, order accuracy, and fulfillment timelines.
Supported the rollout of process automation tools and system upgrades, facilitating greater visibility and control over end-to-end operations.
Acted as a liaison between regional teams and global leadership, aligning strategic goals with localized execution.

Operational ExcellenceSOP Development & TrainingRegional Supply Chain StrategyPerformance Metrics & KPI AnalysisCross-Cultural Team LeadershipChange Management+4

RETAIL OPERATIONS EXPERT

Mar 2023 – Feb 2025 · 1 yr 11 mos · India

Managed end-to-end retail operations and logistics for Northern India Apple Stores, ensuring optimal inventory levels, on-time replenishment, and seamless in-store fulfillment.
Led B2C fulfillment initiatives, improving delivery accuracy, customer satisfaction, and service-level adherence across high-demand product lines.
Implemented process improvements that enhanced stock accuracy, shrink control, and inventory visibility using SAP-based reporting tools.
Coordinated with cross-functional teams including Sales, Supply, and Finance to align retail operations with business objectives and demand forecasts.
Ensured compliance with retail standards, security protocols, and regulatory guidelines across all store locations.
Supported new store rollouts and product launches through effective planning and retail execution strategies.

Retail SalesRetail OperationsInventory Accuracy ControlTeam Leadership

Career break

Career transition

Oct 2022 – Mar 2023 · 5 mos · Hazaribagh, Jharkhand, India

Shiprocket

Operations Specialist

Jun 2022 – Oct 2022 · 4 mos · Delhi, India

Handled nationwide e-commerce logistics operations for Samsung, resolving shipment escalations and ensuring timely delivery across PAN India.
Conducted in-depth root cause analysis of delivery failures, returns, and delays, leading to actionable process improvements and better service reliability.
Processed and closed high-volume damage claims and refund escalations, maintaining service level agreements and customer satisfaction.
Collaborated with 3PL partners and internal teams to optimize last-mile delivery performance and reduce turnaround times.
Generated daily performance reports to track logistics efficiency, bottlenecks, and compliance with operational KPIs.

E-commerce Logistics ManagementLast-Mile Delivery OptimizationEscalation HandlingRoot Cause AnalysisDamage Claim Processing3PL (Third-Party Logistics) Coordination+4

Flipkart

Operations Executive (S5)

Jan 2021 – Jun 2022 · 1 yr 5 mos · Delhi

Spearheaded warehouse layout redesign and process improvements, boosting overall warehouse efficiency by 40% and reducing order fulfillment times.
Supervised and coordinated logistics teams to enhance order accuracy, timely dispatch, and reverse logistics operations.
Implemented inventory management best practices, minimizing stock discrepancies and improving stock replenishment cycles.
Monitored key performance indicators (KPIs) related to warehouse throughput, returns processing, and delivery timelines.
Facilitated communication between warehouse, transportation, and customer service teams to streamline workflows and resolve operational bottlenecks.
Supported the adoption of automation tools and data-driven insights to continuously improve operational processes.

Warehouse Layout OptimizationOrder Fulfillment ManagementReverse Logistics CoordinationInventory Accuracy ControlTeam Supervision & CoordinationOperational Bottleneck Resolution+4

Career break

Layoff/position eliminated

Feb 2020 – Jan 2021 · 11 mos · Ranchi, Jharkhand, India

Did freelance work as tutor for elementary school students.

Sheel biotech limited

Branch Manager

Oct 2019 – Feb 2020 · 4 mos · India

Managed overall branch operations including sales, administration, and compliance with regional agricultural regulations.
Led government tender processes, successfully securing contracts aligned with company growth targets.
Developed and expanded dealer networks across the region, enhancing product distribution and market penetration.
Coordinated with cross-functional teams to ensure timely delivery and after-sales support for agritech products.
Implemented process controls to maintain adherence to quality standards and regulatory requirements.
Conducted market research and competitor analysis to inform sales strategies and business development efforts.

Branch Operations ManagementGovernment Tender CoordinationDealer Network DevelopmentAgritech Sales StrategyRegional Compliance ManagementClient Relationship Building+4

Iffco marketing

STATUS OF SOIL HEALTH CARD IN JHARKHAND

Feb 2019 – Mar 2019 · 1 mo · Prayagraj, Uttar Pradesh, India · Hybrid

Researched on 'STATUS OF SOIL HEALTH CARD IN JHARKHAND' and made marketing strategy for appropriate fertilizer for agriculture in Jharkhand.

MarketingSoil FertilityOrganic Farming

Krishi vigyan kendra

Pest Control & Mushroom Farming

Jun 2018 – Jun 2018 · 0 mo · Hazaribag, Jharkhand, India · On-site

Trained on pest control in farming and mushroom farming for small scale farmer's.

Organic FarmingPest Control

Team core events

Event Coordinator

Jan 2018 – Sep 2019 · 1 yr 8 mos · Delhi, India

Part time coordinated events and managed teams. Worked in event's like Autoexpo's and Ambani wedding in Udaipur. Did other corporate events for Microsoft, google Gemini launch, Oneplus india launch etc.

Event ManagementCorporate EventsWedding CoordinatingLive EventsGuest Service Management