Pooja Kocher

Operations Associate

Bengaluru, Karnataka, India20 yrs experience

Most Likely To SwitchHighly Stable

Key Highlights

Led Amazon's largest last-mile delivery network.
Successfully implemented global supply chain projects.
Expert in optimizing supply chain networks.

Stackforce AI infers this person is a Supply Chain Management expert with extensive experience in logistics and operations across diverse industries.

Contact

kocher.pooja@gmail.com LinkedIn

Skills

Core Skills

Supply Chain ManagementProject ManagementLast Mile DeliveryPayments ManagementOperations ManagementLogistics ProcurementSupply Chain Network DesignOptimizationLogistics ManagementLean Six SigmaOrder ManagementCustomer ServiceDemand PlanningProgram ManagementLogisticsProcurementVendor Management

Other Skills

Team ManagementERPTransportationContract ManagementSix SigmaCustomer Relationship Management (CRM)Supply ManagementStrategic PlanningBusiness ProcessBusiness Process ImprovementImport/Export OperationsManufacturingStrategySales TaxReverse Logistics

About

An astute professional with varied experience in Supply Chain. I worked with organizations of repute and diverse industry background (E-commerce, Healthcare, Telecom, Chemical & third party logistics Industry). Have successfully led roles in various fields of supply chain, including – Last Mile Delivery programs, Demand-Supply planning, Warehousing, Transportation, Imports, Lean Six Sigma and Supply chain network design. I have a deep interest in leadership. Helping teams to go from good to great, is what Inspires me the most.

Experience

20 yrs

Total Experience

4 yrs

Average Tenure

5 yrs 2 mos

Current Experience

Amazon

4 roles

Sr. Manager, Delivery Service Provider & Seller Pick up Program

Promoted

Jan 2025 – Present · 1 yr 4 mos

1) Leading Amazon.in’s largest last-mile delivery network.
2) Leading Seller Pick up Network.

Supply Chain ManagementProject Management

Sr. Manager, I Have Space (Mom & Pop stores) Delivery Program

Sep 2023 – Dec 2024 · 1 yr 3 mos

Led the Kirana model delivery program for Amazon.in called I Have Space, enhancing the Mom & Pop store network for Last Mile deliveries.

Supply Chain ManagementLast Mile Delivery

Sr. Manager, Last Mile Payments

Jun 2022 – Aug 2023 · 1 yr 2 mos

Lead Amazon.in UPI payments adoption at customers' door steps

Payments ManagementLast Mile Delivery

Sr. Manager, Last Mile OPs

Dec 2020 – May 2022 · 1 yr 5 mos

Lead the largest Last Mile delivery network of Amazon.in in South region

Last Mile DeliveryOperations Management

Basf

5 roles

Head Logistics Procurement, South Asia

Nov 2019 – Nov 2020 · 1 yr

Logistics ProcurementSupply Chain Management

India Lead, Global Supply Chain Projects

Jan 2018 – Nov 2019 · 1 yr 10 mos

Lead a Global Mega Project at BASF India to change the business models in Indian market because of tax guidelines on PE (Permanent Establishment)
Phased out BASF India’s existing agency (Indent) business model and created profitable alternative merchandise business models (High Sea Sale, Merchandise Thru and Merchandise Stock & Sale) of 500 Mio € annual sales and set up it's supply chain from scratch for more than 1000 global and Indian enterprises customers from Automobile, Pharma, FMCG, Refinery and Paints industries.

Supply Chain ManagementProject Management

Head - Supply Chain Network Design

Promoted

Apr 2016 – Jan 2018 · 1 yr 9 mos

Accountable for leading Supply Chain Network Optimization function across BASF India.
Lead Distribution Network Optimization in the GST project via reducing the number of Pan India distribution footprint

Supply Chain Network DesignOptimization

Manager, Supply Chain Strategic Development

Apr 2015 – Mar 2016 · 11 mos

Accountable for annual logistics cost reduction via implementation of strategic Lean Six Sigma projects for BASF South Asia.

Logistics ManagementLean Six Sigma

Order to Cash Operations - Customer Service Lead

Oct 2012 – Mar 2015 · 2 yrs 5 mos

Centralization and Implementation of Order to Cash operations division consisting of 100+ employees for BASF India. Set up of order management functional organization structure, performance metrics, vision, mission and goals in integration with Demand-Supply Planning team of 10 different business units. Established Service Level Agreement contracts with these business units for the services rendered by this division.

Order ManagementCustomer Service

Ge healthcare

Regional Manager - Western & Central India

Jun 2011 – Oct 2012 · 1 yr 4 mos · Mumbai Area, India

Lead of operations for the western and central region of India. Responsibility of Order management, Demand-Planning, Imports and transportation for Western & Central region of India.

Operations ManagementDemand Planning

Dhl

Program Manager

May 2007 – May 2011 · 4 yrs · New Delhi Area, India

Accountable for program management of key customers from IT & Telecom vertical, few examples are; Nokia, Dell, Netapps. Ownership of ensuring key KPIs are green for these customers. Responsible for storage & transportation for their Pan India reverse logistics network. Responsible for revenue growth of the org., pricing strategy, and final negotiations of contracts with customers.

Program ManagementLogistics

Orange business services

P&B Executive

Oct 2005 – May 2007 · 1 yr 7 mos · Gurgaon, India

Procurement of networking equipment from suppliers like Cisco, Nortel, Juniper Packeteer & other manufacturing units. Review and audit Inventory level & replenish stocks as necessary. Vendor management and purchase order management.

ProcurementVendor Management