Sanjeev Kumar Soni

Operations Associate

New Delhi, Delhi, India10 yrs 9 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in managing digital campaigns across multiple platforms.
Strong background in data-driven decision making.
Proven track record in team building and people management.

Stackforce AI infers this person is a Fintech and E-commerce Operations Manager with expertise in digital strategy and campaign execution.

Contact

Skills

Core Skills

Digital StrategyOperations ManagementTeam Management

Other Skills

SQLDigital MediaGoogle AnalyticsGoogle AdsLooker StudioQuality AssuranceSales PerformanceE-CommerceDaily OperationsSales StrategyMarket PlanningBusiness StrategyStrategic PlanningBusiness DevelopmentSales Operations

About

As an Operations & Growth Manager in the Fintech and E-commerce space, I specialise in planning, strategy, and digital campaign execution. I manage email, WhatsApp, SMS, and CMS-led campaigns, along with merchant onboarding and B2B client relationships. With experience conducting 300+ interviews, I contribute to strong team building and people management. Skilled in SQL and Excel, I use data to optimize processes, improve engagement, and drive scalable growth. Backed by an MBA in Operations & Marketing, I bring a strong mix of strategy and execution.

Experience

10 yrs 9 mos

Total Experience

5 yrs 4 mos

Average Tenure

5 yrs 9 mos

Current Experience

Paytm

3 roles

Operation and Marketing Manager

Promoted

Nov 2024 – Present · 1 yr 6 mos

Managing end-to-end marketing and performance campaigns (PN / push notifications & digital).
Executing social media campaigns across multiple platforms.
Using Google Analytics, Google Ads, Looker Studio, and SQL for reporting, insights, and optimization.
Planning and executing sales campaigns to drive conversions and revenue.
Handling Merchant Onboarding QA processes to ensure accuracy, compliance, and smooth partner activation.
Coordinating with cross-functional teams for seamless campaign delivery and performance tracking.

SQLDigital MediaGoogle AnalyticsGoogle AdsLooker StudioDigital Strategy+1

Assistant Manager

Jul 2024 – Nov 2025 · 1 yr 4 mos

As an Operations & Growth Manager in the Fintech and E-commerce space, specializing in planning, strategy, and digital campaign execution. I manage email, WhatsApp, SMS, and CMS-led campaigns, along with merchant onboarding and B2B client relationships. With experience conducting 300+ interviews, I contribute to strong team building and people management. Skilled in SQL and Excel, I use data to optimize processes, improve engagement, and drive scalable growth. Backed by an MBA in Operations & Marketing, I bring a strong mix of strategy and execution.

SQLOperations ManagementDigital Strategy

Junior Manager

Aug 2020 – Jul 2024 · 3 yrs 11 mos

Responsible for managing day-to-day operations by ensuring seamless workflows, timely task completion, and strong team performance. Oversee end-to-end merchant onboarding with a focus on accuracy, compliance, and quick activation.
Drive operational efficiency by planning and implementing new strategies, monitoring key metrics such as TAT and SLA, and identifying improvement opportunities.
Prepare detailed operational reports to support strategic decision-making and collaborate with cross-functional teams to maintain smooth coordination and effective problem resolution.

Digital MediaQuality AssuranceOperations ManagementTeam Management