Abhishek Pandey

Operations Associate

Noida, Uttar Pradesh, India7 yrs 6 mos experience
Most Likely To Switch

Key Highlights

  • 8+ years in mobile and smart TV product development.
  • Expert in technical training and support delivery.
  • Strong background in hardware-software integration.
Stackforce AI infers this person is a Technical Product Professional with expertise in Mobile and Smart Television industries.

Contact

Skills

Core Skills

Fault AnalysisTechnical Training

Other Skills

Analytical SkillsComponent RepairTraining DeliveryMaintenance & RepairManagementField TechniciansProductionContent WritingEngineeringElectrical TroubleshootingCalibrationSolderingElectricityCablingElectrical Repairs

About

Technical product professional with 8+ years of hands-on experience in developing and delivering Mobile and Smart Television products across the full product lifecycle. I specialize in translating business and user requirements into clear technical specifications, driving execution with engineering teams, and ensuring high-quality, scalable product releases. I have deep experience working closely with hardware, firmware, and software teams to define system architecture, manage dependencies, and resolve technical challenges across platforms. My approach is rooted in data, performance metrics, and continuous optimization to improve product stability, usability, and time-to-market. In addition to product execution, I have strong experience in technical training delivery, enabling internal teams and external partners to effectively understand product architecture, features, troubleshooting, and best practices. I have designed and delivered structured training programs for sales, service, QA, and partner teams, improving product readiness and reducing post-launch issues. Core technical competencies include: Product requirement documents (PRD) & technical specifications System architecture & feature decomposition Hardware-software integration (SoC, display panels, camera, audio, connectivity) Android, Smart TV OS & middleware coordination Firmware, OTA updates & release management Quality assurance, bug triage & root cause analysis Performance tuning, reliability & lifecycle management Compliance, certifications & regulatory requirements Technical training delivery & knowledge transfer

Experience

7 yrs 6 mos
Total Experience
1 yr 6 mos
Average Tenure
1 yr 11 mos
Current Experience

Samsung india

Trainer and Tech support

Jun 2024Present · 1 yr 11 mos · Greater noida · On-site

  • I do provide Training and tech support for field engineer at regional level. (North india)

Flipkart

Trainer at Jeeves consumer services

Oct 2023Jun 2024 · 8 mos · Noida, Uttar Pradesh, India · On-site

  • Provide Training, content development, tech support for 25+ Brands associated with Jeeves consumer services for Mobile phone and Audio Video product.

Solum india

Tech support

Dec 2022Oct 2023 · 10 mos · Noida, Uttar Pradesh, India · On-site

  • My profile is to do fault analysis and share instant feedback to production team for improvement of quality in product.
Analytical SkillsComponent RepairFault Analysis

Samsung electronics

Technical Trainer

Jul 2019Jul 2022 · 3 yrs · Noida, Uttar Pradesh, India

  • My role to trained new enginer who has joined in service center of samsung and provide technical support on call.
Training DeliveryTechnical Training

Lava international limited

Technical Service Engineer

Jun 2015Jul 2016 · 1 yr 1 mo · Noida, Uttar Pradesh, India

  • My work to Diagnose and troubleshooting of defective device and repair on time with quality by following TAT.

Education

J.s University

Bachelor of Technology - BTech

Aug 2016Jul 2019

Govt polytechnic ghaziabad

dioloma — Electronics Engineering

Jan 2013Jan 2015

bhawani shanker inter college

intermediate — Materials Science

Jan 2011Jan 2013

mother teresa senior secondry

high school

Jan 2009Jan 2011

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