Oct 2022 – Nov 2025 · 3 yrs 1 mo · Remote

• Manage and support the Head of Customer Support Services(and various other leaders through my tenure across multiple functions) as their Executive Assistant, while simultaneously managing a global team of Executive Assistants.
• Manage a global organization of Executive & Administrative assistants
• Enhanced promotion readiness by 20% through a comprehensive career development framework for Leadership Operations.
• Partnered with Heads of Organizations to strategically forecast staffing requirements, ensuring alignment with the organization's growth objectives.
• Led the rapid scaling of my team through efficient processes and strategic hiring.
• Boosted employee engagement & morale through targeted peer networking events.
• Partnered cross-functionally on various projects to ensure our EA team is set up for success and create a world-class team.
• Developed a comprehensive hiring system to ensure we are assessing and hiring top talent throughout the organization.
• Created Confluence templates to help our team align on ways of working and increase effectiveness.

May 2017 – Nov 2025 · 8 yrs 6 mos · Remote

• Managed complex calendaring and communication for the Head of Customer Support Services & various leaders throughout my tenure.
• Managed comprehensive travel arrangements, ensuring smooth logistics and timely coordination.
• Streamlined the process for the Atlassian Accelerator funnel, driving improved conversion rates and overall integration within the Atlassian Ecosystem.
• Built trusting relationships within the Atlassian organization, establishing myself as a culture carrier.
• Developed and executed cross-functional plans for global initiatives with budgets exceeding $0.5M.
• Developed an on-boarding plan for Product & Customer Support teams ensuring rapid transition.
• Conducted Day1 on-boarding for all Austin based Atlassian new hires.
• Supported the recruitment process by coordinating candidate interviews, managing calendars, and facilitating communication between candidates and hiring managers, ensuring a smooth and efficient hiring process.

Jan 2016 – Mar 2017 · 1 yr 2 mos · Austin, Texas Area · On-site

• Manage and support two SVPs in a Global Marketing company while acting as Office Manager for one of our Austin offices.
• Collaborate directly with HR to ensure the Austin based facility is in line with the standards and procedures set in place by the company as well as facilitate on-boarding processes for new hires.
• Organize, plan, and manage the day-to-day activities for teams I support.
• Plan and organize all departmental & client specific offsite meetings.
• Executed effective administrative duties daily, ensuring seamless operations and alignment with company goals.

Jan 2013 – Dec 2015 · 2 yrs 11 mos · Austin, Texas Area

• Manage & maintain multiple C-Level, SVP, and VP’s (Sales, Operations, HR, and Marketing departments) daily schedules and ensure that all of their appointments and meetings run on time. As well as analyze and anticipate their needs on a daily basis.
• Manage and coordinate all domestic and international travel arrangements for the various people I support and ensure all preparations are made for a seamless travel experience.
• Manage all details of departmental and company wide offsite meetings, conferences and special events including budget, planning, and staffing decisions.
• Manage and plan the company’s largest client conference from start to finish that entails all details from: travel and accommodation arrangements for all 100+ attendees, transportation, meal arrangements, conference logistics, gifts, and ACL pass distribution.
• Process and maintain corporate and personal expenses through our current system WorkDay.
• Input, manage, and track all Sales flat fee revenue into our current finance system (Intacct) in a timely manner.
• Handle confidential information and demonstrate the ability to act in a professional and discreet manner.

Aug 2010 – Aug 2012 · 2 yrs · Orlando, Florida Area

• Successfully plan, organize, and manage flawless execution of local and destination weddings and events at world-renowned resorts and venues.
• Anticipate client’s needs and consistently go above and beyond services clients expect.
• Provide personal service to clients by providing information regarding different wedding vendors and packages available.
• Assist in selecting vendors and packages, which suit client’s needs and budget.

Jul 2007 – Dec 2007 · 5 mos

• Daily responsibility for 10-14 children, ages two and three.
• Performed basic care needs; prepared breakfast, lunch and snacks, changed dippers, supervised outside and inside playtime as well as “naptime”.
• Encouraged cognitive development through scheduled activities.

Aug 2006 – Aug 2012 · 6 yrs · Orlando, Florida Area

• Provide recruitment & HR support to current hourly employees and external applicants across various departments of the Walt Disney Company.
• Partner with Organizational Management, Compensation, Employee Relations, and the Union to help foster business needs.
• Liaison with different leaders within Walt Disney World Resort to properly fill open positions and process new-hire paperwork, I-9 forms, and on-boarding for new employees.
• Manage and coordinate the launching of Disney Cruise Line's newest ship, the Disney Fantasy, focusing on the Media Magical Preview cruise.
• Organized over 100 radio broadcast crew, contest winners, and VIP guests for the Disney Fantasy Media Sailing to include all their pre/post-arrival needs as well as their main point of contact during the sail.
• Held various operational hourly roles within the Walt Disney Company while focusing on my studies and working towards long-term goals.
• Human Resources Coordinator - September 2011 - August 2012
• Special Event Management Coordinator - February 2012-April 2012
• Employment Coordinator Associate - January 2011 - September 2011
• Food & Beverage Hostess - November 2010 - March 2011
• Operations - August 2006 - November 2010