JAY PRAKASH VERMA

Operations Associate

New Delhi, Delhi, India5 yrs 9 mos experience
Highly Stable

Key Highlights

  • Proven track record in driving merchant network growth.
  • Expertise in enhancing brand visibility through strategic initiatives.
  • Strong commitment to service excellence and team development.
Stackforce AI infers this person is a Fintech professional with strong sales and marketing capabilities.

Contact

Skills

Core Skills

SalesMarketingManagement

Other Skills

Customer InteractionTraining & DevelopmentBDEStrategyProblem SolvingTeamworkCommunicationCustomer ServiceLeadershipTrainingAnalytical Skills

About

At PhonePe, our team is dedicated to expanding the merchant network, enhancing brand visibility, and providing exceptional customer experiences. With a focus on driving business growth, we work tirelessly to maintain a high-quality execution standard, leading us to cultivate strong merchant relationships and manage escalations effectively. As a Territory Sales Executive, my commitment to service excellence is reflected in consistently meeting performance benchmarks. Our collaborative efforts contribute to a positive brand reputation, leveraging promotions and BTL activities. Currently enhancing my expertise through an MBA in Marketing, I'm driven to contribute to our company's success and the broader industry landscape.

Experience

5 yrs 9 mos
Total Experience
5 yrs 6 mos
Average Tenure
3 mos
Current Experience

Paytm

Team Manager

Feb 2026Present · 3 mos · Central Delhi, Delhi, India · On-site

Phonepe

2 roles

Territory Sales Executive

Promoted

May 2023Feb 2026 · 2 yrs 9 mos · Aligarh, Uttar Pradesh, India · On-site

  • Drove merchant network growth through acquisition and servicing strategies to attract and retain clients.
  • Ensured brand visibility in the assigned territory by participating in promotional events and BTL activities.
  • Facilitated hiring and onboarding of front line sales team members to improve performance and drive execution rigor.
Customer InteractionTraining & DevelopmentSalesMarketing

Business Development Executive

Jul 2019Apr 2022 · 2 yrs 9 mos · Aligarh, Uttar Pradesh, India · On-site

  • Engaged with customers to provide top-notch support for PhonePe services, ensuring a seamless customer experience and building positive relationships.
  • Resolved queries with clarity, accuracy, and efficiency, meeting performance benchmarks and maintaining service excellence.

Education

Dr. Bhim Rao Ambedkar University, Agra

Master of Arts - MA — Economics

Jan 2021Jan 2023

Dr. Bhim Rao Ambedkar University, Agra

Bachelor of Arts - BA — Economics

Jul 2014Nov 2017

Hiralal barah saini inter college

Intermediate

Apr 2013May 2014

Hiralal barah saini inter college

High School Diploma

May 2011Jun 2012

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