Pradip Jain

CEO

Delhi, India24 yrs 7 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

24 years of IT experience in diverse domains
Led $40M+ engagement with significant delivery metrics
Expert in dynamic automation and advanced analytics

Stackforce AI infers this person is a seasoned Delivery Executive in IT services with a focus on Banking and Finance.

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Skills

Core Skills

Delivery ManagementProgram ManagementService DeliveryAccount ManagementDelivery Optimization

Other Skills

dynamic automationoperational efficiencyrisk managementissue managementconflict resolutionNextGen automation technologiesCognitive automationticket analyticsadvanced analyticsaccount growthmanagement reportingfinancial targets managementtroubled project recoverylean initiatives

About

An engineering graduate in computer science with masters in business administration, with 24 years of extensive experience in Information Technology in various areas such as Mid Size Account Management, Large and complex program management, Portfolio Migration & Transitions, Portfolio Optimization, Solutioning, and Managing Client Deliveries. The clientele served includes large global and domestic clients in Banking, Finance & Stock Broking, Stores & Inventory, Transportation domains. Extensive work in Application Development, Maintenance and Support across cloud , Mainframe, Client/Server and Multi-Tier Internet/Intranet applications using Agile, Spiral and procedural life cycle methodologies As delivery leader managed P&L and delivery of $40M+ engagement. Driving cognitive, dynamic automation and advanced analytics across application innovation solutions enabling productivity and transformation. Implemented innovative ideas to delivery metrics based results for key clients: Citigroup, Development Bank of Singapore, American Express, SBI, Singapore Airlines and MinDef Singapore

Experience

24 yrs 7 mos

Total Experience

6 yrs 1 mo

Average Tenure

9 yrs 1 mo

Current Experience

Ibm

Delivery Leader

Apr 2017 – Present · 9 yrs 1 mo · Noida Area, India

Working with client on an initiative to improve its operational efficiency, leveraging dynamic automation tools, to automate their global support processes.

dynamic automationoperational efficiencyDelivery Management

Ibm india private limited

2 roles

Group Delivery Project Excecutive

Sep 2011 – Mar 2017 · 5 yrs 6 mos · Gurgaon, India

Responsible for optimized program management and end to end service delivery with committed yearly productivity save, with sharp focus on profitable growth, improved efficiency and blending innovation
 Support large banking client's enterprise portfolio work across US, India, Singapore and LATAM
 Manage diverse cross cultural teams across client and multiple vendors
 Risk Management, Issue Management and Conflict Resolution
Adopting NextGen automation technologies i.e. Cognitive , Dynamic Automation & Ticket analytics with advance analytics to drive efficiency and cost saves for the bank.

program managementservice deliveryrisk managementissue managementconflict resolutionNextGen automation technologies+6

Delivery Operations Leader - AMS - (South West Europe IOT)

Jan 2009 – Jan 2011 · 2 yrs · Gurgaon, India, (Travel to Europe)

As part of delivery Ops leader, I was responsible to increase IBM's market share with profitable growth. I worked with country global, IOT and IMT AMS leadership teams to work on plan, execute and review AMS strategy, run various initiatives & programs on/around Signings, Growth, Margin, People and Delivery Excellence.
Contribution: Account Growth
Drive Profitable Account Growth per Account Level Targets
Participate in Account Management Planning, Review Key Values to Customer and
Action plans to bridge the gaps in account level targets
Review of Key opportunities & delivery solutions
Manage the financial targets established, particularly around base growth, and quarterly attainment of revenue and PTI
Management Reporting & Review with Global Team
Delivery Optimization
Review Troubled Projects for each IMT, drive the actions to recover the situations and
track them till closure
Sharing of key learning across projects and countries /IMT
Minimize the Revenue Erosion & profitability leakage at country and IOT level
Drive the DPE education program and participate in Lean Initiatives for key contracts
Management Reporting & Review with Global Team