Jan 2025 – Present · 1 yr 4 mos · Gurugram · On-site

Dec 2020 – Dec 2024 · 4 yrs · Gurugram, Haryana, India · On-site

• As Founder of Nexprt, I led the company through an ambitious journey to redefine MSME manufacturing in long-tail categories like furniture and home decor. We raised $5.2M from marquee investors including Sequoia, Lightspeed, and Titan Capital, aiming to build a vertically integrated, tech-enabled manufacturing ecosystem.
• We adopted a full-stack approach—setting up two fully digitised, 200,000+ sq. ft. brownfield factories across two cities to serve enterprise-grade clients. Under my leadership, we scaled a team of 150+ full-time employees, built strong design capabilities, and developed a global sales footprint across the US, EU, and India, supported by a team of industry veterans all within a short span of 18 months.
• The business gained strong early traction during the COVID tailwinds. However, the post-pandemic slowdown in US consumption, combined with our high operational overheads, led us to reassess the model.
• In response, we pivoted to profitability—launching a homegrown India-focused D2C brand in the home and furniture space. With a focus on mass premiumisation and organised retail, we built a profitable 0→1 business from scratch.
• Ultimately, we made the tough decision to wind down operations after not finding aligned conviction between founders and investors to scale the business toward a 100x outcome.

Feb 2020 – Nov 2020 · 9 mos

• Spearheaded the scaling of Urban Company's Men's Salon business, achieving a remarkable 6x growth in just 8 months during Covid.
• Developed a pioneering remote training and evaluation process, successfully onboarding over 3000 partners without compromising service quality.
• Expanded the team to over 100 professionals across various functions, enhancing operational efficiency and support.

Nov 2018 – Feb 2020 · 1 yr 3 mos

• Achieved a remarkable 4x growth in the AC business within a single season while maintaining high customer satisfaction and NPS
• Spearheaded the transformation of the AC supply ecosystem, establishing quality benchmarks and SOPs to enhance service delivery
• Launched an innovative jet spray cleaning service, significantly elevating Urban Company's market presence
• Rebuilt Small repairs supply base to increase utilisation by 100% and reduce churn to low single digits setting out supply side PMF for the category
• Piloted UC foray into B2B collaborating with Airtel to build their installation business. Didn't scale due to low RoI for the business

Aug 2017 – Nov 2018 · 1 yr 3 mos

• > Spearheading initiatives to build Loyalty on the platform by transcending transactional interactions with users and creating true partnerships
• > Working on improving Platform experience for our supply base by identifying and empowering them with the right tools
• > Forging strategic partnerships with external vendors to help Uber Driver partners improve their quality of living off platform

Apr 2016 – Jul 2017 · 1 yr 3 mos

• > Program Lead: Outlining and establishing operations, managing service delivery vendors, stakeholder management, cross functional collaboration, etc.,
• > Process excellence: Improving business and productivity metrics, establishing scalable process models and implementation, reinventing the scope and scale of the program in an ever changing environment
• > Building teams: Built high impact teams ground up by defining scope, goals and KPIs, comp structures, hiring the right fits, etc.,

Apr 2015 – May 2015 · 1 mo · Rotterdam Area, Netherlands

• Working with the Global Customer Development (Finance) Director of Unilever, I front ended conversations on a global consultating project with an aim to drive up Net Revenue. I was involved in,
• > Cross functional collaboration: Ideating with Global and Regional teams and heads, external consultants and other stakeholders on process mapping and implementation
• > Strategy and Planning: Charted Integrated planning process, Designed performance dashboards for Central teams on project impact and negotiated timelines with implementation teams on project execution
• > Net Customer Value: Created a framework for understanding the net value each customer (Modern trade and Retailers) which would input into negotiations and other business decisions

Jul 2011 – Apr 2014 · 2 yrs 9 mos · Hyderabad Area, India

• Trading is a charm and I was no exception. For 3 years it has been a riveting experience trading grain complex derivatives on CME-CBOT(Chicago Board of Trade)
• > Proprietary trading: Intra-day point and click trading based on market understanding, technical charts and product fundamentals
• > Trading technicals: Clear understanding of various trading technicals and their application in conjunction with market dynamics and their significance
• > Economic theory in practice: Translation of macro economic events into reality, realtime precipitation effects on other markets, event scenarios and their impact probabilities
• > Global grain complex fundamentals: Global Soy complex supply chain and interrelated market dynamics, related products and derivative trading

May 2010 – Jun 2010 · 1 mo · Hyderabad Area, India