May 2019 – Jun 2021 · 2 yrs 1 mo · New Delhi Area, India

• Xicom is an established software development company with an enviable & proven track-record engaged in providing application development services, technology consulting and IT outsourcing solutions to clients worldwide.
• Started in the year 2002, Xicom is an ISO Certified & CMMI Level-3 software development company with 150+ highly skilled IT experts catering result-oriented and cost-competitive solutions to SMEs across the world.
• Being a premium partner of NASSCOM and STPI, Xicom holds the trust of over 1500+ clients across diverse business verticals. This trust is based on our reputation as an exemplary IT outsourcing company among leading business houses and standardizing organizations.
• Xicom provides a broad range of following Development Services :-
• Web Development
• Mobile App Development
• Software Development
• IT Consulting
• My Responsibilities :-
• Act as “GO-TO” resource.Involved into MARKET INTELLIGENCE.Develop recruitment strategy.HEADHUNT the right talent via SOCIAL RECRUITING i.e Social Networks -LinkedIN,Facebook ,Twitter,Insta ,Pinterest ,YouTube ,EMPLOYER BRANDING ; REFERRALS.
• Manages the End to End Recruitment Life-Cycle right from the Sourcing ->Screening->Interviewing->Offering and finally on-boarding the employees for all locations {India (New Delhi ,Chandigarh) ; UAE (Dubai) ; USA (San Francisco ,CA}.
• A mixed kind of role but majority in Recruitment (70:30) Also Involved into other Generalist activities -To Prepare Offer Letters,Induction ,Exit formalities , Employee Grievances,To arrange in-house events or celebrations.

Jan 2017 – Apr 2019 · 2 yrs 3 mos · New Delhi Area, India

Mar 2014 – Dec 2016 · 2 yrs 9 mos · New Delhi Area, India

Nov 2013 – Mar 2014 · 4 mos · New Delhi Area, India

• Roles and Responsibilities:-
• Responsible for End to End Sale Cycle starting from lead Generation via Intense Market research ,Data Mining,Cold Calling ,Skype meeting,Social Media {LinkedIn ,Twitter etc}.
• Connecting with C -Level executives of various mid and small organizations for fetching their IT requirements (Web | Mobility | Software)
• Business Development- International Markets (US, UK ,Australia ,Canada and Middle East).
• Presales (RFP/ RFQ), estimating and evaluating projects.
• Identifying client needs, proposing solutions and furnishing clients with all required information about the organization, service offerings etc.
• To generate business for the organization.

Aug 2012 – Oct 2013 · 1 yr 2 mos · New Delhi Area, India

• HRizzus was a B2B recruitment Portal { A unit of Phi GeoTechnologies }that was designed to bring Employers and Recruitment Consultants on a common platform.
• Business Development:
• To engage and meet with board level executives across a broad range of organisations across all the domains and sectors.
• To research and investigate into emerging and dynamic markets as well as stable yet growing sectors through a variety of well proven methods to understand where organisational change is occurring.
• Responsible for business development in terms of New Corporate empanelment.
• Engaged with middle and top level managers of client companies.
• To conduct data mining, research and networking extensively on the internet as part of business.
• New Vendor Empanelment & Management:
• Pitching prospective consultants across all domains and converting them into recruitment partner.
• Supporting vendors for timely release of payments so as to maintain the trust level of them.
• Client Relationship Management:
• Supporting corporate in terms of vendor management task.
• Supporting recruitment partners in terms of reducing the business management.
• Actively seek and conduct meetings and presentations with potential clients.
• Giving time to time follow ups to the corporate to get feedback so as to maintain the quality of portal.
• Getting feedbacks from recruitment partners for improvement of portal.
• Training:
• Providing training to the new corporate in terms of functioning of portal.
• Providing training to new recruitment partners.
• Supporting internal KPO division by giving them training.

Apr 2011 – Oct 2011 · 6 mos · New Delhi Area, India

• Headquartered in Mumbai,Reliable Software aims to develop Technical Analysis Stock Market Software for Traders and Investors.
• Job Responsibilities:
• Identifies and develops potential business partners and grows existing client relationships;
• Performs potential client research
• Actively seek and conduct meetings and giving online demonstrations of Technical Analysis S/w for Stock Market-"FALCON" to clients;
• Coordinates technical support to determine client needs, respond to inquiries, and resolve problems;
• Other duties and assignments as requested for the overall performance of the company.

May 2010 – Mar 2011 · 10 mos · Noida Area, India

• I• To handle inbound calls of British Telecom's Clients for sorting out the customer queries related to Technical Troubleshooting.
• Listen attentively to customer needs and concerns; demonstrate empathy.
• Clarify customer requirements; probe for and confirm understanding of requirements or problem.
• Meet customer requirements through first contact resolution.
• Confirm customer understanding of the solution and provide additional customer education as needed.