Jun 2019 – Aug 2023 · 4 yrs 2 mos · Hyderabad, Telangana, India · On-site

• Led the HR and Admin function for a diverse and geographically spread workforce across clinical, technology, retail, call center, and support functions.
• Played a pivotal role in strategic HR partnering, talent acquisition and onboarding, performance management implementation, policy formulation, and HR analytics.
• Championed initiatives around leadership coaching, change enablement, and cross-functional collaboration.
• Ensured compliance, operational efficiency, and continuous engagement across employee lifecycle stages.

Sep 2018 – Jun 2019 · 9 mos · Hyderabad, Telangana, India

• ▪ Responsible for Employee relations, Talent management, Employee engagement, Staffing and retention, Rewards and incentives, Performance appraisals, Payroll, Statutory compliances, and other HR Ops activities
• ▪ As a Culture architect - Coached and mentored team on Organizational values and ethics and focused on effective approaches to build ownership, engagement, culture of safety, quality and discipline
• ▪ Ensure change management communication aligned with engagement for impact; Effectively managing employee relations, handling disciplinary cases, PoSH cases and grievances
• ▪ Leading Vendor management pan organization for adequate housekeeping facilities and Security to support functional requirements

Nov 2015 – Sep 2018 · 2 yrs 10 mos · Indore/ Hyderabad

• ▪ Partnered with key stakeholders and leaders to deliver HR services, improving work relations between fellow employees and management by working closely to build morale and motivation
• ▪ Responsible for Talent acquisition, Talent Management, HR delivery/Operations and Employee relations; Provide guidance and interpretation on HR policies and standards
• ▪ As a Capability builder, worked on various MDF interventions, actively conducted and facilitated training interventions as part of Talent Development & Deployment initiatives
• ▪ Develop and drive HR interventions/initiatives to increase employee satisfaction and engagement

Mar 2014 – Nov 2015 · 1 yr 8 mos · Mumbai Area, India

• ▪ Deploy and implement HR imperatives & initiatives to enhance service delivery, effective business support and higher employee productivity.
• ▪ Strong and extensive handling of sourcing, recruitment, and talent strategy to attract, develop and retain right talent, talent management activities, worked on competency framework, potential identifications, and development plans, facilitate succession plans for critical roles
• ▪ Ensure clarity in roles, KPIs and career path, driven performance management system, ensure quality of performance discussions and conducting qualitative feedback sessions
• ▪ Ensure end to end execution of HR policies, ensure timely and accurate generation of HRIS, payroll inputs, monthly MIS, Facilitate the HR audit, ensure overall compliance and ensure closure of issues identified
• ▪ Drive Employee engagement, CSR activities, performance surveys, suggest and implement appropriate
• interventions and action planning based on survey results and to make the Organization ‘Great Place to Work’

Jun 2011 – Feb 2014 · 2 yrs 8 mos · Indore / Raipur

• ▪ Strategically facilitated the Employee Value Proposition (EVP), strengthening of Employer Brand, Acted as a change catalyst, focused on building high performance culture, defined career paths, and accelerated Hi-pots into identified roles.
• ▪ Manage the complete recruitment cycle, conceptualize on-boarding and induction program for new joiners’, and critical talents, Dip stick and assimilation program
• ▪ Drive Gallup impact planning sessions and track action planning for enhanced employee satisfaction and to further improve performance, productivity and reduce attrition rate
• ▪ Complete management of 1000+ outsourced associates, ensuring HRIS payroll accuracy and all statutory compliances, periodic audits, and corrective actions on timely manner
• ▪ Designed functional R&R, Facilitated the entire performance & competency management process including normalization and appraisals

Oct 2004 – Mar 2011 · 6 yrs 5 mos

• Manager - HR, Projects & Operations : Head of functional communicational unit managing over 100 personnel and communication set up at High altitude field location, managing an overall 4000 subscribers with all forms of media integrations. Developed HR grass root programs to link field units with headquarters and extend organizational vision.
• ▪ Head for over 1000 personnel, Responsible for their induction, training, deployment, knowledge management, performance appraisal, counseling, and grievance redressal
• ▪ Organized and conducted recruitment of raw inductees into the forces through recruitment drives and training them into professional combatants
• ▪ Managed stress management, personnel problems & grievances, conflicts and ensuring employee safety, welfare, wellness and health in operational areas and high-altitude field formation
• ▪ As Training Officer responsible for Planning, Organizing & Conducting Technical courses for more than 3000 soldiers per year in the field of Communication
• ▪ Conceptualized, designed, and prepared training calendars, e-learning packages and Conducted training for staff on Team building, Leadership, Technical skills, academics, sports, extra-curricular activities
• ▪ Managed Personnel Management and Administration of over 1000 soldiers and issues related to personnel documentation, discipline, leave, pay & allowances and accommodation
• ▪ Formulated SOPs and led teams efficiently for disaster management such as avalanche, landslides, and flood relief, Consulting with government & district officials for risk management and aid to civil authorities