Ignacio Contreras Pizarro

UX Researcher

Seattle, Washington, United States15 yrs 10 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Led global research shaping Netflix's public policy strategy.
Developed interventions for Meta's Community Integrity team.
Mentored junior researchers, enhancing team capabilities.

Stackforce AI infers this person is a UX Researcher with expertise in B2C digital product development and public policy research.

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Skills

Other Skills

Qualitative ResearchUsability TestingResearchData AnalysisUser ExperienceResearch DesignUser-centered DesignSPSSStatisticsPersonaQuantitative ResearchFocus GroupsMicrosoft ExcelInterviewsCross-cultural Research

About

Global Affairs research at Netflix, where my research helps shape our company’s strategy and messaging on important global public policy and reputational challenges. Previously, I led research at the Integrity team at Meta where I collaborated cross-functionally with policy and product teams to develop interventions, detection mechanisms, policies, and product solutions for both victims and perpetrators of severe harm.

Experience

15 yrs 10 mos

Total Experience

2 yrs 3 mos

Average Tenure

4 yrs 7 mos

Current Experience

Netflix

2 roles

Staff Researcher

Promoted

Mar 2026 – Present · 2 mos

Lead global research to inform external engagement, analyzing reputation, public policy, and stakeholder signals to guide executive decision-making and shape how we show up with governments, media, and key opinion formers.

Senior Researcher

Oct 2021 – Mar 2026 · 4 yrs 5 mos

As the first member of the Netflix Global Affairs research team, I lead research that crosses regions, product areas, and functions to create an understanding of audiences (e.g. consumers, policy makers, key opinion formers) and important public policy and reputational challenges. These challenges are becoming increasingly diverse and include many areas where public policy, public relations, business, entertainment, and technology overlap. My research shapes our direction, positions, and messaging strategies.
Previously, I led research to bring global emerging experiences to life on Netflix, providing foundational insights to our multi-org pillar spanning product, content, production, and marketing.

Facebook

UX Researcher

Jan 2017 – Dec 2018 · 1 yr 11 mos · Greater Seattle Area

I led UX research for AR Platform, Marketplace Autos Vertical, and Ads teams to support design and engineering and inform the teams' product strategy.

Amazon

User Experience Researcher

Feb 2016 – Dec 2016 · 10 mos · Greater Seattle Area

I led research for new multimodal interfaces and products such as Amazon FireTV, Kindle Fire tablet, and Alexa-enabled devices. I planned and conducted research to inform product strategy and designs aligned with business and user needs in a highly agile and resource-constrained environment. Additionally, I drove collaboration with cross-functional teams to unify research design and strategy.

Microsoft

User Experience Researcher

Aug 2015 – Jan 2016 · 5 mos · Redmond, WA

I led generative research for specific features of Office 365 in Desktop, Web, and Mobile for both enterprise and consumer users. I delivered end-to-end foundational research for new features in Outlook email to enhance the product and meet customer needs. I identified user needs and new target audiences to gain market share and increase revenue.

T-mobile

User Experience Researcher

Jun 2014 – Jun 2015 · 1 yr · Bellevue

I led research efforts for T-Mobile's enterprise apps used by retail and customer care employees, as well as customer-facing web and mobile applications. I established a regular cadence of research to ensure data-driven decision-making at all stages of the design process, and identified generative research opportunities while evangelizing the need for it to leadership. Additionally, I mentored junior researchers to increase motivation and enable them to excel in their roles.

Microsoft

User Experience Researcher

Jan 2013 – Feb 2014 · 1 yr 1 mo · Bellevue, WA

I supported internationalization and localization research efforts for Windows 8 and 8.1 apps and MSN Latino website. I planned, executed, analyzed, and reported usability and concept studies on MSN Latino, providing actionable recommendations to improve site usability and the culturization and localization of content.

Behavioral tech research, inc

Research Project Manager

Oct 2008 – Nov 2012 · 4 yrs 1 mo · Greater Seattle Area

I oversaw the development and implementation of mobile phone applications (iPhone and Android) for Dialectical Behavior Therapy treatment, serving as a liaison between subject matter experts, UX designers, project managers, and software engineers. Additionally, I conducted foundational and evaluative research to aid in the treatment of severe mental patients in a community setting.