Jan 2008 – Mar 2015 · 7 yrs 2 mos · Mountain View, CA

• Leadership of global localization project management team, including business unit managers representing Google’s product areas.
• Mobilization of team for strategic process improvement.
• Driver of substantial productivity improvement and cost benefit by leading service provider analysis, selection, performance measurement, contract negotiation and price management.

Feb 2005 – Jan 2008 · 2 yrs 11 mos · Mountain View, CA

• Localization project management for the international release of Google's new consumer products including Gmail, Calendar, Blogger, Desktop Search, Video and Books. Releases included coordination with engineering, product management, marketing and user support and internal native speakers/validators.
• Localization of Search, Toolbar and Google Search Appliance.
• Creation of framework for Google's internal review program.
• Alignment of project management pods and vendor support to Google product areas.

Apr 2004 – Feb 2005 · 10 mos · Mountain View, CA

• Managed the localization of several new Consumer Web products such as Blogger, Toolbar, Desktop Search, Froogle and News Alerts.
• Gathered internal stakeholders to define localization specifications to create a project plan and schedule.
• Organized workflow from engineers and product managers through the language vendor and finally to internal reviewers.
• Collaborated with the Translation Console (database) engineer to define sustainable processes for entering new content into the console.
• Developed an internal training program for new hires to the localization group.

Apr 2002 – Apr 2003 · 1 yr · San Francisco, CA

• Managed multiple projects including the $500K (1M word) localization of software, documentation and marketing materials into French, Italian, German and Spanish for 3D animation software company.
• Organized the work of the localization engineer, the documentation specialist, translation vendors and internal contractors to fit scheduling and budgetary constraints.
• Coordinated schedules and handoffs with internal Quality Engineering testing group.
• Monitored the release of localized files for and with the European product introduction team, our internal client.

Feb 2000 – Oct 2001 · 1 yr 8 mos · San Francisco, CA

• Led the localization of the eBay Spanish web site launch, a 300K-word project, which required a rigorous and consistent attention to detail. Handled ongoing web localization projects for GE Plastics Europe, Compaq and Interwoven.
• Coordinated workflow for extremely tight deadlines. Streamlined work processes of all resources and cross-functional teams to ensure the timely delivery of all files and documentation to the client.
• Directed the $500K localization of the GE Resins German and French sites. Managed the web site localization for some of the company's largest clients, including GE Plastics Europe, Arthur Andersen, Merrill Lynch and ScreamingMedia.
• From planning phase to the delivery of the project, interfaced with clients, external vendors, internal Graphics and Engineering departments and eTranslate international offices.
• As team lead, balanced and directed the workload of two project managers and one project coordinator.

Mar 1997 – Jan 2000 · 2 yrs 10 mos · San Francisco, CA

• Account and program manager for the Coulter branch of Beckman Coulter Inc., the company's largest client.
• Managed all aspects of a million-dollar release, from quoting of the initial request to delivery of the final product.
• Localized the software, documentation and labeling for client's medical instruments and ancillary products.