Jun 2021 – Oct 2021 · 4 mos

• Responsible of leading 3 design teams: Payments, Rewards and Money Management across all Scotiabank’s platforms (Web, Android and iOS).

Feb 2020 – Jun 2021 · 1 yr 4 mos

• Managing a team of 3 designers along with overall design strategy to ensure successful delivery of all features in the Scotia App for both Android and iOS.
• Worked closely with PM, engineers and stakeholders to align the strategic direction of the app to business goals of all stakeholder portfolios.
• Created alignment between teams by designing an internal UX process tool to set timelines and work effort for upcoming features.

Sep 2018 – Feb 2020 · 1 yr 5 mos

• Led design for new web platforms, improved web performance by creating a responsive, scalable and modular web design framework now part of Scotia's design system.
• Championed a consistent user experience globally by coaching designers across Scotiabank's Latin America teams.

May 2017 – Sep 2018 · 1 yr 4 mos

• Influence the design aesthetic of customer experiences.
• Leverage rigorous design research and usability principles.
• Act as an advocate for the constant improvement of both user interactions and
• journeys.
• Produce compelling visual designs to illustrate concepts iteratively.
• Provide detailed specifications for use by UI developers of all levels.
• Act as design owner through conception, build and release of features large and
• small.
• Synthesize research outcomes into viable product experiences.

Jan 2016 – May 2017 · 1 yr 4 mos · Greater Toronto Area, Canada

• Lead designer for two products: BuzzBuzzHome.com a web-platform with a mission to perfect the online experience for finding, buying, selling and renting new construction homes. Created a design system that reduced technical debt and improved our release speed from idea to production and experimentation. Collaborated with engineering and product teams to increase user conversion, reduced bounce rates and improved the overall experience and performance by analyzing and monitoring customer behavior data across all digital conversion funnels.
• Daypack.co a POS and inventory management platform that became the first in market to offer an end-to-end online home-buying experience.

Oct 2015 – Dec 2015 · 2 mos · Greater Toronto Area, Canada

• Designed and prototyped user flows, websites and landing pages as part of the WNetwork.com platform portfolio.

May 2015 – Nov 2015 · 6 mos · Remote

• Digital design, UX, UI and front-end development.
• Led the end-to-end design for the Beekn app and website.

Apr 2012 – Jul 2015 · 3 yrs 3 mos · Santiago, Chile

• Digital design, UX, UI and front-end development.
• Clients: LG, Ballantine's, Havana, Chivas, Converse, Dentyne, Concha y Toro, TECHO, LOREAL, Falabella, Crate&Barrel, Smartrip, Enaex, Explora and more.

Jul 2011 – Apr 2012 · 9 mos · Chile

• Web design and development. Digital marketing design.

Aug 2010 – May 2011 · 9 mos · Greater Toronto Area, Canada

• Web design and development, Print design for magazines, catalogs and banners. Product photography.
• Clients: Heart & Stroke Foundation, Save the Children, Alico industries, Crohn's and Colitis Foundation.

May 2009 – Dec 2009 · 7 mos

• Web design and development for small businesses.
• Logo design, identity and marketing graphics.