Jan 2025 – Present · 1 yr 4 mos · On-site

• Lead all aspects of express stores operations including inbound, inventory, last mile operations, manpower management, rostering and training.
• · Manage dark store operations for Blinkit, with full responsibility for operational SLAs and metrics in designated Express Stores.
• · Performance monitoring and collaborating with operation teams on operational/customer experience metrics, including root cause analysis of problems and planning corrective actions.
• · Lead, manage, and motivate a full express stores team within a time-sensitive and demanding operational environment.
• · Ensuring safety & quality compliance across the premises.
• · Expansion planning and budgeting.
• · Communicate and negotiate with suppliers and vendors to land more profitable deals.
• · Find cost-effective solutions for supply chain processes.
• · Maintain supply chain inventory and records. Collaborate with other departments, such as
• · Operations and Finance, to create effective business plans.
• · Analyzing supply chain data to assess and improve performance.
• · Process enhancement improving SLA and rest factors.