R

Ritesh Dixit

Operations Associate

Noida, Uttar Pradesh, India10 yrs 11 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Proven track record in growth management.
  • Expertise in data analysis for business improvement.
  • Strong background in customer service and satisfaction.
Stackforce AI infers this person is a Growth Operations Specialist in the E-commerce industry.

Contact

Skills

Core Skills

Growth ManagementBusiness GrowthProblem SolvingAgile MethodologiesData AnalysisCustomer SatisfactionCustomer Relationship Management (crm)Customer Experience

Other Skills

Cross-functional CoordinationGrowth StrategiesCleverTapSQLCross-functional Team LeadershipTeam FacilitationCommunicationGoogle AnalyticsFreshdeskTeam ManagementSocial MediaE-commerceSocial Media MarketingOnline MarketingDigital Marketing

About

Highly effective professional emphasizing innovation and accomplish work in efficient manner. Energetic and results-focused with success in developing and learn new thing to accomplish the work on time. With a demonstrated history of working in the internet industry. Skilled in Customer Service, E-commerce, Business Operations. *Handling operations of category Management, Campaign management and merchandising with in assigned time. *Constantly reviewing operations to identify any problems, concerns and opportunities for improvement. *Working with Growth operations team for end-to-end operations, includes customer acquisition, better retention rates, and improved financial performance. *Work on analysis of available data and identifying opportunities to enhance growth.

Experience

10 yrs 11 mos
Total Experience
5 yrs 5 mos
Average Tenure
9 yrs 4 mos
Current Experience

Paytm

4 roles

Assistant Manager

Apr 2025Present · 1 yr 1 mo

Growth ManagementCross-functional CoordinationGrowth StrategiesBusiness Growth

Team lead Growth Operations

Promoted

Jun 2022May 2025 · 2 yrs 11 mos

CleverTapSQLProblem SolvingAgile MethodologiesCross-functional Team LeadershipTeam Facilitation

Senior associate Operations

Promoted

Aug 2017May 2022 · 4 yrs 9 mos

CommunicationData AnalysisCustomer Satisfaction

Social Media Associate

Nov 2016Jul 2017 · 8 mos

CommunicationCustomer Relationship Management (CRM)Customer Satisfaction

Yoma multinational

Customer Service Associate

Nov 2014Jun 2016 · 1 yr 7 mos · Noida, Uttar Pradesh, India · On-site

Customer Relationship Management (CRM)Customer SatisfactionCustomer Experience

Education

B.N.D College, Kanpur

Bachelor's degree — BSc Computer Application

Jan 2011Jan 2013

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