Oct 2023 – Present · 2 yrs 6 mos · Gurugram, Haryana, India · Hybrid

– Present

• Data Management Improvement: Standardized data trackers for centralized data entry and retrieval. Improved efficiency and reduced frequency of data requests. Timely Data Submission: Accelerated the data submission deadline from the 15th to the 3rd of each month. Ensured merchants received timely data for quicker billing and payment release. Collaboration for Problem Resolution: Identified blockers in the receivables process. Led cross-functional meetings with merchants' tech teams to resolve key issues. Significantly reduced reconciliation time and financial leakages. Automation of Reporting: Transitioned from manual to automated summary reporting processes. Substantially decreased time spent on reporting. Enabled real-time insights with minimal effort. Proactive Merchant Engagement: Conducted personal follow-ups via calls and emails with unresponsive merchants. Informed merchants of potential payment hold to encourage timely. Overdue Payment Management: We have implemented a proactive communication strategy for both overdue and near due payments. Enhanced overall cash management. Regular Internal Updates: Facilitated regular communication and updates with internal departments through calls and Slack. Improved visibility and collaboration on receivables status.