Jan 2020 – Nov 2020 · 10 mos

Nov 2018 – Jan 2020 · 1 yr 2 mos

• Manage vendors and supply chain for Dell's ESI team

Sep 2015 – Nov 2018 · 3 yrs 2 mos · Shenzhen, Guangdong, China

Nov 2013 – Jul 2014 · 8 mos

• Manage new product implementation projects among 3 different business units (IP phones, networking switches, and wireless routers for the enterprise) for one of the top computer networking corporations
• Track and present overall program progress to ensure on time fulfillment of critical milestones, including first article inspections, pre-pilot and first customer orders. Provide clear and accurate information of program status to project teams and management on a regular basis
• Act as a single point of contact to interface with the customer from planning to launch stages
• Prepare manufacturing cost proposals associated with new products. Review resources to align with expected output, layout of production floor, and manufacturing process to maximize efficiency
• Engage with teams of internal and external engineers (mechanical, packaging, and process) to review DFM package. Review and raise concerns in regards to manufacturing and material status
• Perform transfer of knowledge from NPI stage to sustaining team once first customer orders are delivered

Nov 2012 – Nov 2013 · 1 yr

• Helped with development and implementation of a new shop floor control system for Foxconn's CNSBG (communications and networking solutions business group)
• Order management specialization
• Assist in developing project requirements and specifications
• Participate with user acceptance testing of new interfaces created by IT
• Ensure critical milestones are fulfilled on-time and within scope throughout project lfiecycle
• Review processes and facilitate communication between engineering, IT, and management
• Create training documents while making sure all functions are well trained through the stabilization period. Tasked with coaching and mentoring of order management team in Juarez, Mexico factory.
• Responsible for keeping up with continued releases of software and code enhancements and releasing training documentation for order management team
• Participated in 3 sitewide implementations (Shenzhen, China, Houston, TX, and Juarez, Mexico)

Jun 2011 – Nov 2012 · 1 yr 5 mos

• Planned and optimized sales order fulfillment process of Cisco servers and switches across 4 production lines to meet factory completion dates and within lead time
• Coordinated with the customer focus team (engineers, buyers, warehouse, supply chain, and managers) to maximize daily build
• Lead internal and external meetings with teammates to review revenue, materials, production capacity, and lead time performance.
• Monitored the movement of materials from vendor to assembly facility
• Prepared and published global reports and presentations for management

Jul 2014 – Sep 2015 · 1 yr 2 mos · Houston, TX

• Responsible for development and implementation of a new order management interface using TDCI's Product Configuration Manager software with a 12 month project life cycle. Project statement is to create an accurate and user-friendly order input system that effectively makes use of user's time (Delayed)
• Assist with other Assa Abloy North American Door Group businesses (Graham, Ceco, Curries) in their implementations of web-based quoting/ordering systems for both internal and external users
• Use PMI Project Management methodologies in requirements gathering from employees in different business units from all levels of the organization
• Mitigate project risks, resolve issues, and interact with project stakeholders and senior executive management to communicate project status and seek alignment of project stages
• Prepare, maintain, and present training materials to users and stakeholders
• Work with 3rd party sellers for outsourced work packages, qualifying deliverables and keeping track of the project schedule
• Act as an on-site IT Project Manager for Frameworks

Jan 2010 – Jun 2011 · 1 yr 5 mos

• SHI is a $4+ billion IT reseller of software, hardware, and professional IT services.
• Prospecting, strategic planning, and acquiring new accounts by using outbound calling lists
• Fostering relationships with IT professionals
• Using CRM to correctly forecast and manage open opportunities
• Providing IT solutions that increase efficiency and maximize budget
• Supporting 1 Account Executive in Seattle, WA