Ankur Agarwal

Operations Associate

Noida, Uttar Pradesh, India10 yrs 9 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Experienced in operations management and customer service.
Proficient in multiple programming languages and web technologies.
Strong problem-solving skills in logistics and order processing.

Stackforce AI infers this person is a Full-Stack Developer with operational expertise in logistics and customer service.

Contact

Skills

Core Skills

Operations ManagementCustomer Service

Other Skills

Microsoft OfficeSQLC#CJavaScriptHTMLC++MySQLMicrosoft ExcelMicrosoft WordCore Javajquery.net framework 2010sql server 2008CSS

About

Hello! My name is Ankur Agarwal, I have completed my mca in 2014 and I am a passionate full-stack developer with experience in: - developing websites and all web technologies.

Experience

10 yrs 9 mos

Total Experience

5 yrs 4 mos

Average Tenure

9 yrs 7 mos

Current Experience

Paytm

Operations Associate

Oct 2016 – Present · 9 yrs 7 mos · Noida, Uttar Pradesh, India

Team Forward Logistics :- Handling Merchant query regarding pickup and order processing, doing Urgent pickup's, escalating issue regarding pickup's.
Team Reverse logistics :- Handling sellers query,Provide resolution within a TAT,Provide claims to sellers against return shipments policy.

Microsoft OfficeSQLC#Operations ManagementCustomer Service