Biplav Saha

Operations Associate

Delhi, India5 yrs 6 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Proven expertise in client services and operational analysis.
  • Strong analytical skills demonstrated in customer service roles.
  • Dedicated professional with a commitment to continuous improvement.
Stackforce AI infers this person is a Customer Service Operations Specialist with a focus on client engagement in a B2C environment.

Contact

LinkedIn

Skills

Core Skills

Client ServicesOperational Analysis

Other Skills

Analytical SkillsContact CentersSpreadsheetsLearningStakeholder ManagementQueue ManagementOffice Operations

About

Knowledge does not come with the book it comes with the ups and down of life with the face to face chalnge with the harsh world. Post understanding the same I become more confident in working hard and puch my self further and further day by day.

Experience

5 yrs 6 mos
Total Experience
2 yrs 9 mos
Average Tenure
5 yrs 1 mo
Current Experience

Paytm

Operations Team Member

Mar 2021 – Present · 5 yrs 1 mo · Noida, Uttar Pradesh, India

Client ServicesOperational Analysis

Teleperformance

Customer Service Representative

Aug 2020 – Jan 2021 · 5 mos · Delhi, India · Remote

  • contractual job was done on tp for international consumer
Client ServicesAnalytical Skills

Education

Raisina Bengali Senior Secondary School, Mandir Marg

Bachelor of Arts - BA — Arts

Mar 2017 – Dec 2020

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