Sandeep Jolly

Operations Associate

Dehradun, Uttarakhand, India13 yrs 11 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Proven expertise in customer relationship management.
  • Strong analytical problem-solving capabilities.
  • Effective team management and operational organization.
Stackforce AI infers this person is a Customer Experience and Operations Specialist with a focus on CRM and team management.

Contact

Skills

Core Skills

Administrative OrganizationCustomer Relationship Management (crm)Customer SupportAccount Management

Other Skills

General Office WorkContact CentersInternal & External ClientsOperational AnalysisAnalytical Skills

About

Senior business analyst bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviours,understanding customer desires, and providing customized solutions to build loyalty.

Experience

Pcits pte. ltd.

2 roles

Team Manager

Nov 2024Present · 1 yr 4 mos · India · Remote

Administrative OrganizationGeneral Office Work

Business Analyst

Nov 2014Sep 2024 · 9 yrs 10 mos · Dehradun, Uttarakhand, India

Contact CentersCustomer Relationship Management (CRM)

Dell technologies

Customer Service Representative

Jan 2011Jun 2011 · 5 mos · Mohali district, Punjab, India · On-site

Customer Support

Astra business services pvt ltd.

Senior Account Executive

Sep 2008Jan 2011 · 2 yrs 4 mos · Dehradun, Uttarakhand, India

Internal & External ClientsAccount Management

Education

DAV PG COLLEGE

Bachelor of Commerce - BCom

Stackforce found 100+ more professionals with Administrative Organization & Customer Relationship Management (crm)

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