Udbhav Sharma

Business Development Executive

Delhi, India9 yrs 6 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Experienced in data labelling and technology optimization.
Proven track record in customer experience and case management.
Skilled in brand marketing and customer support for innovative products.

Stackforce AI infers this person is a SaaS professional with strong customer support and business development skills.

Contact

Skills

Core Skills

Data LabellingCustomer SupportBusiness Development

Other Skills

Technology OptimizationCustomer ExperienceTrainingCase ManagementBrand MarketingSocial Media MarketingContent DevelopmentLeadershipCustomer ServiceMicrosoft PowerPointTeamworkPublic SpeakingBlog MarketingInterpersonal CommunicationEmotional Intelligence

Experience

9 yrs 6 mos

Total Experience

3 yrs 2 mos

Average Tenure

6 yrs 1 mo

Current Experience

Airbnb

Data Labelling Specialist

Apr 2020 – Present · 6 yrs 1 mo · Gurugram, Haryana, India

We work on projects that help us to optimise our use of latest technology to serve our clients in the best way possible.

Data LabellingTechnology Optimization

Airseva

Customer Experience Specialist & Case Manager

Jun 2018 – Apr 2020 · 1 yr 10 mos · India

Airseva is an Airbnb company where we proudly take care of all are associated clients of Airbnb. We train our new or existing customers about our platform. Moreover, we also helped resolve any case which needed our attention with utmost care.

Customer ExperienceTrainingCase ManagementCustomer Support

Webkul software pvt ltd

Business Development Executive

Sep 2016 – Apr 2018 · 1 yr 7 mos

It was quite a challenging and at the same time a thrilling experience to work on start-up product, Qloapps.
It is one of the most innovative, open-source, free of cost online hotel reservation and booking systems.
I have been responsible for the following key areas:
Brand marketing
Live chat assistance to clients.
Customer support on ticket system.
Developing relevant content for the software.
Spreading awareness through blogs related to hotel industry.
Following up with clients to keep up with the important discussions.
Social media marketing.
Summary: I was the one man army.