May 2023 – Dec 2023 · 7 mos

• Enjoyed some "fun employment" during TECH LAY OFF season. Kept busy by improving my pickle ball, tennis, and golf skills while doing my best to make lemonade from lemons/the best from a bad situation.

Feb 2023 – Apr 2023 · 2 mos · San Francisco Bay Area · Hybrid

Oct 2021 – Dec 2022 · 1 yr 2 mos

• DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature, the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and more than a billion users in over 180 countries use the DocuSign Agreement Cloud to accelerate the process of doing business and simplify people's lives.
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May 2020 – Sep 2021 · 1 yr 4 mos · Palo Alto, California, United States

Aug 2017 – May 2020 · 2 yrs 9 mos · Palo Alto, California, United States

Mar 2015 – Aug 2017 · 2 yrs 5 mos · Palo Alto, California, United States

Jun 2012 – May 2016 · 3 yrs 11 mos

• Established and increased Sales for new Quarterly Advertising Sections creating a solid client base. Earned a larger sales role including mainstream accounts, consistently generating the highest sales revenues.
• Sales: Identified and developed sales leads via phone and in person based on independent research
• Client Management: Created successful partnerships with new schools and businesses while maintaining a connected and positive relationship with established customers. Created customized promotion opportunities for each client.
• Develop and maintained account strategies, execution and follow up to ensure a high level of prospect and customer satisfaction.
• Partnered with our Marketing Department and Editor to maximize the revenue and client satisfaction for each issue.
• Business Execution: Consistently increased revenue generation each year, and eventually generated over 80% of the advertising revenue for the entire publication over my tenure.

Jun 2009 – May 2011 · 1 yr 11 mos

• Consistently involved and participated on one or more Boards with the goal of providing maximum funding, education, and organization for our schools.
• Burlingame Community for Education Foundation Executive Board 2009-2011
• Served a two year term as Secretary for BCE, a non-profit volunteer organization dedicated to enhancing public education in Burlingame. Tasked with fundraising to fund programs no longer supported by the State.
• $800,000.00 in 2009
• Over $1,000,000.00 in 2010
• PTA Executive Board Roosevelt School 2005-2008
• Served a 4 year term of Parent Education and Assemblies Chair
• Brought valuable information to our parent community to enhance the knowledge and awareness of connecting and supporting our youth.
• Roosevelt PTA Committee 2004-2012
• Served 4 consecutive 2 year terms as Committee Chair for Fundraising.
• Spearheaded committees resulting in thousands of dollars for Roosevelt Elementary School
• CCO Raffle
• CCO Promotions
• CCO Kids Games
• Science Olympiad
• Walk-a-Thon
• Read-a-Thon

Oct 1990 – Sep 1999 · 8 yrs 11 mos

• Team Manager, Service Support Center, Foster City, CA 1998 - 1999
• Challenging the Process: Evaluated and changed business processes, SAP Functionality and phone (MTE) flexibility for the Call Center
• Program Creation/Launch: Created a Commitment to Teamwork Program to reach our department goals and KOI’s
• Created CS&D Training Program with other Supervisors: Established a two-day training program for all CS&D employees including department overviews, responsibilities, process flows and interfacing trends
• Development Plan: Defining what actions should be taken to improve current performance and advancement potential for employees, addressing developmental needs for each person –held weekly staff meetings and regular one on ones
• Process Flow Redesign: Worked closely with Business Analysts to continue to streamline and improve department processes and SAP functionality
• (1996-1998 Senior Call Center Rep & 1990-1995 Call Center Rep)