Jan 2022 – Present · 4 yrs 3 mos · Zurich, Switzerland

• Working on bringing the metaverse to life.

Nov 2018 – Jan 2022 · 3 yrs 2 mos · Zürich Area, Switzerland

Sep 2017 – Nov 2018 · 1 yr 2 mos · Amsterdam Area, Netherlands

• Utilizing data science and machine learning to increase available hotel inventory on the website.

Feb 2017 – Sep 2017 · 7 mos · Gurgaon, India

• ● Conceptualized, designed and developed an android app​ offering virtual products related to occult sciences.
• ● Scaled the app from 0​ to 1 million downloads within 12 months ​using organic growth hacks​ with ​zero paid marketing​.
• ● Developed proprietary algorithms ​for scanning ​hand images to give palmistry analysis ​using machine learning​ techniques.
• ● Managed a team ​of freelance writers and subject matter experts ​to generate relevant content​ for engagement and retention.

May 2014 – Feb 2017 · 2 yrs 9 mos · Gurgaon, India

• Worked on many verticals within Makemytrip including Flights, Hotels and Packages with special focus projects related to data sciences and analytics.
• Key Projects and Achievements:-
• 1) Created business intelligence platform to power the revenue and the supply teams by powering them with highest impacting actionable insights to work on.
• 2) Worked on cross-selling hotels to customers who buy flights. Increased the attach rate (% of flight buyers who also bought a hotel) many folds.
• 3) Managed the end to end product development and P&L of the Flight+Hotel product.
• 4) Worked on reducing latency of the app by building smarter data fetching systems both on the client and the server. Reduced the user perceived latency to a fraction of the baseline.
• 5) Experimented and made capabilities to power smarter sequencing of hotels.
• 6) Created the platform of persuasion elements which gives users insights about what is unique about a hotel and reasons to buy it.
• 7) Created fraud detection platform helping the company minimise losses due to fraudulent transactions by hoteliers and travel agents.
• Key responsibilities:-
• 1) Defining the product roadmap and prioritising individual projects.
• 2) Managing the end to end product lifecycle and stakeholders in product development like designers, developers, QA, revenue managers and supply team.
• 3) Finding customer insights and pain points through user research and creating early prototypes and designs and conducting usability research.
• 4) Defining key metrics to track and doing thorough analysis on these metrics for both monitoring and finding insights.
• 5) Owning and increasing the Conversion and NPS metric in particular leading to overall business increase.

Jan 2013 – Jan 2013 · 0 mo