Jun 2023 – Present · 2 yrs 11 mos · Chennai, Tamil Nadu, India · On-site

• Create and validate Sales Orders (SO) and Stock Transfer Orders (STO) in SAP S/4 HANA (SD).
• Perform order entry for high-volume transactions (250–400+ orders per week) with accuracy.
• Verify pricing, tax structure, customer master data, and delivery blocks before order release.
• Coordinate with Finance for credit limit checks and order unblock processing.
• Monitor order lifecycle from entry to billing and ensure system accuracy at each stage.
• Handle order amendments, quantity revisions, cancellation requests, and urgent priority orders.
• Ensure compliance with SOP and system controls during order processing.
• Plan and execute weekly dispatch of 130,000–180,000 units based on seasonal demand.
• Manage distribution across 30+ pan-India destinations, ensuring timely replenishments.
• Execute allocation changes in SAP to optimize stock positioning across regions.
• Manage complete outbound cycle: picklist generation, staging, loading, stuffing, e-way bill, billing & gate-out.
• Maintained zero major delivery escalations through proactive monitoring.
• Manages 60+ transporters per week.
• Improved truck utilization by 10–15% through optimized loading patterns.
• Reduced per-unit freight cost by 5–8% via strategic transport mode selection.
• Sustained 98%+ OTIF performance through transporter KPI monitoring.
• Having good experience in on-time placement of trucks.
• Publish weekly dashboards covering forecasting of truck requirements, OTIF %, loading efficiency & cost
• savings.