Ratnakar Srivastava

Operations Associate

Noida, Uttar Pradesh, India4 yrs 2 mos experience
Highly Stable

Key Highlights

  • Proven track record in customer support and training.
  • Strong decision-making and negotiation skills.
  • Experienced in managing sales and consumer services.
Stackforce AI infers this person is a Fintech professional with strong customer support and training expertise.

Contact

sratnakar741@gmail.comLinkedIn

Skills

Core Skills

Customer SupportProject ManagementSalesHelping People

Other Skills

Decision-MakingTeamworkExecutive ManagementTraining & DevelopmentNegotiationConsumer ServicesEnglishBack-end OperationsTrainingFinanceCustomer ExperienceProblem SolvingMarketingCommunicationStrategy

Experience

4 yrs 2 mos
Total Experience
4 yrs 2 mos
Average Tenure
4 yrs 2 mos
Current Experience

Paytm

3 roles

Assistant Manager

Promoted

Apr 2025 – Present · 1 yr 1 mo · On-site

Customer SupportDecision-MakingTeamworkExecutive ManagementTraining & DevelopmentNegotiation+19

Ent. Business Team Lead

Promoted

Mar 2023 – Mar 2025 · 2 yrs · On-site

Sales

Associate

Oct 2021 – Nov 2022 · 1 yr 1 mo · India

  • Working as a trainer cum Associate for newly deployed Brands with Paytm.
  • Handles Wts app escalations raised from merchant end.
Helping PeopleConsumer Services

Education

Babasaheb Bhimrao Ambedkar Bihar University

Economics

Sep 2016 – Sep 2019

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