Stacey Pai

Operations Associate

New York, New York, United States12 yrs 3 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in designing scalable partner programs.
  • Proven track record in commercial deal structuring.
  • Recognized for fostering partner success globally.
Stackforce AI infers this person is a SaaS and Cloud Services expert with a strong focus on partner program management and business development.

Contact

Skills

Core Skills

Partner Program ManagementCross-functional CollaborationProject ManagementStartup DevelopmentCommercial Deal StructuringNegotiationProduct ManagementGo-to-market StrategyBusiness AnalysisPartner RecruitmentBusiness DevelopmentSales ManagementProduct MarketingForecasting

Other Skills

Partner Programs ManagementProgram GovernancePerformance TrackingCommunity DevelopmentFundraisingNetworkingDemand ForecastingMargin AnalysisProduct DevelopmentMarket ResearchSales Dashboard RevampLead ManagementStrategic PartnershipsContract NegotiationCustomer Relationship Management (CRM)

About

Stacey is a Principal Partner Program Manager at Cloudflare, where she leads the development of global partner incentives and builds 0–1 programs such as the Technical Engagement Program and Product Specialization. She also has deep experience in Service Specialization (MSSP and Post-Sales Service Delivery partners), empowering partners to deliver greater value to customers. Stacey specializes in designing scalable programs that accelerate partner adoption, deepen technical expertise, and drive customer success across Cloudflare’s platform. With a background in Cloud, Security, and Networking, Stacey has a proven ability to align partner ecosystems with business outcomes—whether through incentive design, program governance, or performance tracking. She is recognized for her detail-oriented approach, cross-functional collaboration, and skill in translating complex business needs into clear, actionable frameworks. Prior to Cloudflare, Stacey worked across product management, strategic pursuits, and go-to-market strategy, building expertise in aligning technology innovation with partner growth models. She holds an MBA from Duke University’s Fuqua School of Business and has been recognized as a CRN Women of the Channel. She is passionate about fostering partner success, simplifying complexity, and creating programs that scale impact globally.

Experience

12 yrs 3 mos
Total Experience
2 yrs 5 mos
Average Tenure
3 yrs 2 mos
Current Experience

Cloudflare

Principal Partner Program Manager

Mar 2023Present · 3 yrs 2 mos · New York, New York, United States · Remote

  • Cloudflare is a dynamic company powering about 25 million Internet properties globally, for clients ranging from individual bloggers to SMBs and Fortune 500 companies. Their intelligent global network enhances performance and security without the need for additional hardware, software, or even a change in code. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
  • As the Global Partner Programs Manager, I lead, manage, and continuously improve Cloudflare’s next-generation partner program that includes multiple partners types: VARs, MS(S)Ps, Service Delivery partners and more globally. I work closely with cross-functional leaders in Partner Operations, Partner Marketing, Partner Enablement, Finance, Legal and other groups within Cloudflare to drive initiatives to scale the partners organization through programmatic structures.
Partner Programs ManagementCross-functional CollaborationProgram GovernancePerformance TrackingPartner Program Management

Amazon web services (aws)

2 roles

Commercial Deal Structurer, Strategic Customer Engagements

Jan 2022Sep 2022 · 8 mos · United States

  • Amazon Web Services (AWS) is a secure cloud services platform, offering compute power, database storage, content delivery and other functionality to help businesses scale and grow.
  • I served as a focal point and trusted advisor in the development of the commercial deal strategy and critical phases of the deal cycle (Strategy, Structuring, Negotiations, Closure, and Post-Execution) for transformational, strategic, complex opportunities (deal sizes ranges between $100M to $1B in total contract value). I determined the commercial deal strategy through activities such as deal qualification, demand forecasting, margin analysis, structuring, and ensuring operational efficacy. I own the commercial construct by collaborating with the finance, operations, legal and service teams to align business goals of both AWS and the customer. In addition, I built new mechanisms, tools, and documentation to increase deal velocity and scale the business.
Commercial Deal StructuringNegotiationDemand ForecastingMargin Analysis

Commercial Deal Structurer, Global Strategic Pursuits

Apr 2021Dec 2021 · 8 mos · United States

Spark accel

Program Manager | Founding Team

Apr 2021Present · 5 yrs 1 mo · United States

  • SPARK is a 100% volunteer-run virtual equity-free accelerator program under Taiwanese American Citizens League (TACL). We seek to connect startups with Taiwanese roots to successful founders to grow their business ideas.
  • Mentors include Twitch co-founder Kevin Lin, Rotten Tomatoes co-founder Patrick Lee, Boxed co-founder Chieh Huang.
Project ManagementStartup DevelopmentCommunity DevelopmentFundraisingNetworking

Dell technologies

2 roles

Product Manager, Commercial Client Fixed Computing

Jun 2020Apr 2021 · 10 mos

  • I managed the premium All-In-One Commercial Desktop (OptiPlex) new product introduction (launching) and sustaining phase of the product development cycle. I owned and managed the P&L of my product through training and enabling the regional sales organization; driving Go-To-Market activities and developing product value positioning and messaging; managing life-cycle road map for costs and product enhancements to end of life planning; acting as Voice of Customer throughout the product development process with the cross-functional core team (engineering, procurement, compliance, operations, marketing, finance, sales).
  • Created vertical solutions, rebate programs, and competitive positioning for strategic deals teams by working with GTM, regional sales, and partners, achieving highest market share in Q1 2020.
  • Designed repeatable industry solutions, and delivered multiple enablement training programs for 20+ sales and 20+ partners.
  • Identified upsell and cross-sell opportunities by analyzing attach rate and gaining buy-in from regional sales and procurement teams.
Product ManagementGo-To-Market StrategyProduct Development

Product Strategy Manager, Commercial Client Fixed Computing

Jul 2019Jun 2020 · 11 mos

  • Modeled the 5-year business plan by incorporating regional sales insights and conducting primary and secondary market research.
  • Performed business analysis of current and future market trends to guide next-generation product features.
Business AnalysisMarket Research

Red hat

Global Partners & Alliances Channel Sales MBA Intern (Program Manager)

Jun 2018Aug 2018 · 2 mos · Raleigh-Durham, North Carolina Area

  • Developed the partner recruitment model based on historical and third-party data to grow Red Hat’s cloud management platform (PaaS) partner ecosystem.
  • Revamped the sales dashboard through Design Thinking framework and incorporated predictive analysis of existing data to find gaps in the user experience (UX), growing the SMB revenue.
  • Led the automated lead-management program for global partners by working with market development and operations, and partner UX team, increasing partner satisfaction rate.
  • Designed the financial model with the finance analytics team to assess the financial impact (revenue/expense) when a sales is taken in from a partner transaction into a direct transaction.
Partner RecruitmentSales Dashboard RevampLead Management

Annren international

Head of International Business Development (Strategic Alliances)

Apr 2016May 2017 · 1 yr 1 mo · Taiwan

  • Based in Taiwan and founded in 2002, ANNREN TECHNOLOGIES Co., Ltd. develops and produces electric vehicle systematic solutions to worldwide OEM electric vehicle automotives. Solutions include high voltage power distribution units (PDU) and battery disconnected units (BDU).
  • I acted as the intersection of product and business development. I collaborated with product leadership and sales/channel go-to-market stakeholders as well as end customers to influence product roadmap strategy.
  • Created a new partner ecosystem to enable co-selling partner solutions. Owned partner programs, training, and solutions roadmap.
  • Recommended technology partnerships in different domains to bridge capability gap and secured $2.5M investment in prototype-stage products in Europe for mass production in China.
Business DevelopmentStrategic Partnerships

Edison opto corporation

4 roles

Head of Global Accounts and Partners

Feb 2015Apr 2016 · 1 yr 2 mos

  • Edison Opto Corporation is a listed company since 2010 and is one of the top three LED lighting OEM/ODM manufacturers in Taiwan. Established in 2001, Edison has established factories in Dongguan and Yangzhou and a subsidiary in USA.
  • Managed 10-person sales team across EU and US to drive smart lighting solutions in commercial applications, determine pricing strategy, and negotiate contracts.
  • Developed the first app to launch the smart lighting solutions that generated $8M in revenue by aligning third-party vendors and cross-functional teams throughout the product lifecycle.
  • Led cross-functional team to enact new factory operation processes, resulting in improved productivity compared to existing facilities.
  • Designed new product delivery model that reduced client lead time by analyzing fulfillment data, identifying inefficiencies, and partnering with customers to eliminate key service gaps.
Sales ManagementContract Negotiation

European Account Senior Manager

Promoted

May 2013Jan 2015 · 1 yr 8 mos

  • Developed product strategic and competitive positioning for the Ledionopto brand start-up, redefined target market, revitalized outdated product line, contributing to 80% of 2014 revenue.
  • Implemented new CRM system to assist customer development and product management that increased new customer acquisition rate and shortened development time.
  • Designed best practices industry solutions, and delivered multiple enablement training programs for 20+ sales and 20+ partners, shortening the sales cycle and new sales ramp-up time.
Product MarketingCustomer Relationship Management (CRM)

European Account Manager

Promoted

Feb 2013Apr 2013 · 2 mos

  • Became fastest promoted sales manager after leading three-person team to set up European warehouse to ensure optimal inventory stock level and inventory accuracy.
  • Designed new product delivery model that reduced client lead time by analyzing fulfillment data, identifying inefficiencies, and partnering with customers to eliminate key service gaps.
Sales ManagementData Analysis

European Account Executive

Dec 2010Jan 2013 · 2 yrs 1 mo

  • Developed forecasting methodology in partnership with purchasing and manufacturing teams to optimize production planning, reducing inventory costs by 30% and lead times by 33%.
  • Designed marketing materials such as catalogs, website, data sheets, and showcased in international trade shows across nine countries to promote offerings to potential clients.
ForecastingGo-to-Market Strategy

Education

Duke University - The Fuqua School of Business

Master of Business Administration - MBA — MBA

National Chengchi University

Bachelor's Degree

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