Sep 2022 – Aug 2024 · 1 yr 11 mos · Boston, Massachusetts, United States

• Full cycle recruiting including sourcing, screening, interview, reference check, offers, background check, onboarding start date for contract and Technical roles in IT/Non-IT, Engineering, Institutional, real estate, utility and healthcare clients.
• Recruited front end, middle, backend developers for C#, .Net core, Asp.net, HTML, React, Java, C++, Python/Django, Devops, System Administrators, Bigdata, Business Analysts, Project Managers, Program Managers, Infrastructure, Operations, Production Support, Robotics, Six Sigma, ERP, Machine Learning, Front End, Server side DBA’s, Storage Consultants, IOS, Android, Hadoop Specialists, Information Security, Cyber Security, Helpdesk, QA, Marketing, Digital, HTML, Reporting Analyst, Regulatory, Accounting, Analytic Analyst, SAS, R, Tableau, Unix/Linux Analysts, PMP and Agile Scrum Master.
• Recruited Admin Assistants, CSR, Receptionist, Logistics specialist, Driver, Accountant, Controller, Construction Manager and many more Non-IT requirements.
• Recruited IT Technician, Sys admin, Maintenance Technician, PC Technician, HVAC Specialist, Mechanical Engineer, Chemical Engineer, Manufacture Engineer and many more engineering requirements.
• Worked with 0 Escalation, having a good communication and relation ship with Clients and AE’s.
• Averaged two hundred requirements monthly, working on 4-5 requirements daily, 2-4 submits daily, screening, set up interviews, coordinate closing, onboarding.
• Meeting SLA and Managing Tracker sheet of Submission, Hands on experience with CHS – Client Health System.
• Served as Acting lead and responsible for helping juniors to meet their daily SLA’s.
• Sourced candidates using Bullhorn, LinkedIn Recruiter, LinkedIn, CareerBuilder, Dice, Monster, Indeed and referrals job boards, social media, and referrals.
• Experienced with VMS and ATS tools, worked with direct client
• Negotiate salary and conditions of employment with candidates.
• Responsible for training and mentoring junior recruiters

Sep 2021 – Present · 4 yrs 7 mos · India

• Responsible for the Full Life Cycle of talent acquisition including sourcing, screening, salary negotiations, culture integration, and providing continuous professional development mentoring for companies such as Caterpillar, Roche, Edwards and Toyota.
• Leading and managing a team of recruiters to achieve the company's hiring goals.
• Developing and implementing recruitment strategies and processes to attract top talent.
• Partner with leadership to identify process improvements and implement new strategies.
• Conduct performance reviews for contractors to aid in performance enhancement and continuous improvement.
• Assist leadership in assigning recruiters to new requirements.
• Plan and present technology trainings for recruiting and sales teams on best practices.
• Mentor entry level recruiters
• Lead training sessions for recruitment best practices and technology trainings
• Partner with stakeholders to ensure best delivery results.
• Collaborate with appropriate teams to resolve employee issues.
• Attend networking events (job fairs, college events) to grow headcount and create brand awareness.
• Coached candidates through New Hire onboarding, culture integration, and conflict resolution to reduce turnover.
• Successfully led placements in Chicago, Dallas, and Irvine market.

Sep 2021 – Aug 2024 · 2 yrs 11 mos · India

• Screen the candidates for identifying them as the right match, pay rate negotiation, benefits negotiation, submitting candidate profiles at the client side as well as on internal systems.
• Proficient with Job postings, sourcing from resume databases.
• Screening and testing profiles and shortlisting the right profile.
• Interacting/e-mailing to the screened/shortlisted candidates and checking their interest & availability.
• Scheduling technical/final interviews either with the technical panel or with the management group and follow up on the feedbacks.
• Uploading the data of the offered selected and rejected Candidates into the internal database & maintaining the same.
• Interacting with the candidates, Account Managers and the PMO Coordinator for VMS on Day to Day basis.
• Coordinating interviews & keeping a systematic record of the candidates who had attended the interview.
• Reporting to the manager for the Interview Status on a daily basis.
• Co-ordinate with other recruiters to ensure that as a team we rapidly identify quality Candidates, reduce time to fill, build a diverse candidate database.

Nov 2019 – Aug 2021 · 1 yr 9 mos · Ahmedabad, Gujarat

• Responsible for managing large number of inbound/outbound calls for the customers in USA.
• Customer’s identity verification
• Interacting with the customers across USA and convincing the customers to take advantages of the facilities.
• Generating sales leads
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Meet the daily required targets
• Take the extra mile to engage customers

Apr 2019 – Oct 2019 · 6 mos · Gujarat, India

• Get in touch with clients to assist them about home loan and mortgage loan.
• Handling documentation process for the loan applied for.
• Reach out to client personally for any type of loan assistance.
• Make sure all the required documents are available from the client to be submitted in the bank.

Jan 2016 – Mar 2019 · 3 yrs 2 mos · Ahmedabad, Gujarat, India

• Provided high-quality customer service in a fast-paced environment, specializing in handling auto loan inquiries for U.S. candidates.
• Delivered exceptional customer service support to U.S.-based candidates, addressing inquiries and resolving issues promptly.
• Ensured high levels of customer satisfaction by managing interactions with professionalism and efficiency.

Jan 2007 – Jan 2016 · 9 yrs · India · On-site