Melanie Cola

Operations Associate

Austin, Texas, United States11 yrs 10 mos experience

Key Highlights

Over 7 years of experience supporting C-suite executives.
Expert in managing complex global calendars and travel arrangements.
Proven ability to handle sensitive information with discretion.

Stackforce AI infers this person is a highly skilled Executive Assistant in the Tech and Financial Services sectors.

Contact

Skills

Core Skills

Executive SupportCalendar Management

Other Skills

High-level administrative supportExecutive communicationsMeeting logisticsExpense reportingConfidential information managementAdministrative supportMeeting agendasTravel arrangementsPresentation draftingTravel coordinationMeeting coordinationPhone EtiquetteGoogle WorkspaceMicrosoft Office SuiteConcur

About

I'm a resourceful and highly experienced Executive Administrative Assistant with over 7 years of supporting C-suite and senior leadership across the tech, financial services, and real estate industries. I'm experienced at managing complex global calendars, coordinating domestic and international travel, and handling sensitive information with discretion. I'm known for not only delivering seamless executive support in fast-paced, remote environments but also for building strong cross-functional relationships. Skilled in Google Workspace, Microsoft Office Suite, Concur, Oracle, Expensify, and Navan/TripActions, with a track record of ensuring smooth day-to-day execution. I bring a great attitude, proactive mindset, exceptional organizational skills, and a calm, solutions-focused approach to everything I do. Bachelor of Arts (B.A.), University of California, Berkeley.

Experience

11 yrs 10 mos

Total Experience

1 yr 7 mos

Average Tenure

8 mos

Current Experience

Cloudflare

Sr. Administrative Assistant | Partner Organization

Aug 2025 – Present · 8 mos · Austin, Texas, United States · Hybrid

Khoros

2 roles

Executive Assistant to the CPTO & CHRO

Jan 2025 – Aug 2025 · 7 mos

Provide high-level administrative and strategic support to CPTO and CHRO, ensuring efficient daily operations and seamless executive workflows.
Manage complex calendars across NAMER, EMEA, and APJ, prioritizing meetings, resolving scheduling conflicts, and coordinating across time zones.
Draft executive communications, agendas, and meeting minutes; track and follow up on action items to drive accountability.
Lead planning and logistics for executive offsites, onsite meetings, and cross-functional team events, including travel, venue sourcing, and catering.
Prepare and submit detailed expense reports using Navan (TripActions), maintaining 100% compliance with company policies.
Act as liaison between executive leadership and internal/external stakeholders, managing confidential information with discretion and professionalism.

High-level administrative supportCalendar managementExecutive communicationsMeeting logisticsExpense reportingConfidential information management+2

Executive Assistant to the CPO, CTO, CMO, & CHRO

Feb 2024 – Jan 2025 · 11 mos

Zuora

Executive Assistant, Product & Engineering

Mar 2023 – Feb 2024 · 11 mos · Remote

Delivered comprehensive administrative support to three Senior Vice Presidents within the Product and Engineering teams.
Proactively managed and optimized busy, global calendars across NAMER, EMEA, and APJ, resolving scheduling conflicts and prioritizing critical meetings.
Created and maintained executive decks, meeting agendas, and action-tracking documents to ensure alignment on key initiatives.
Oversaw domestic and international travel arrangements, including flight booking, accommodations, and detailed itineraries.
Planned executive offsites, team events, and hybrid meetings with seamless coordination across teams and vendors.
Submitted accurate and timely expense reports through Concur, adhering to company policy and budget guidelines.

Administrative supportCalendar managementMeeting agendasTravel arrangementsExpense reportingExecutive Support+1

Twilio

2 roles

Employee Resource Group Leader, Twilipinos

Jan 2022 – Feb 2023 · 1 yr 1 mo

Administrative Business Partner II, Real Estate & Workplace, and M&A

May 2021 – Feb 2023 · 1 yr 9 mos

Provided high-level administrative and operational support to two Vice Presidents, enabling focus on strategic initiatives and product delivery.
Managed complex, dynamic calendars across global regions (NAMER, EMEA, APJ), balancing executive priorities and demands.
Drafted presentations, meeting briefs, and executive summaries; took ownership of meeting minutes and followed up on key deliverables.
Coordinated detailed domestic and international travel, including flight, hotel, and ground transportation arrangements.
Supported offsites, and team-building events, ensuring flawless execution from planning to delivery.
Processed and reconciled expense reports with accuracy and efficiency via Concur and Oracle.

Administrative supportCalendar managementPresentation draftingTravel coordinationExpense reportingExecutive Support+1

Grosvenor group

Executive Administrative Assistant, Development, and Co-Investment

Oct 2018 – May 2021 · 2 yrs 7 mos · San Francisco Bay Area

Provided dedicated administrative support to two Senior Vice Presidents and their teams, serving as a reliable partner in day-to-day operations.
Managed calendars, scheduled meetings, and coordinated logistics for internal and external stakeholders across departments.
Oversaw domestic and international travel arrangements, created detailed itineraries, and processed expenses using Concur.
Facilitated offsite and onsite meeting coordination, including venue selection, catering, AV setup, and attendee communication.
Supported contract preparation and change orders, tracked invoices, and entered data to maintain accurate records.
Maintained high standards of confidentiality and professionalism in all correspondence and interactions.

Administrative supportCalendar managementTravel arrangementsMeeting coordinationExecutive SupportCalendar Management